Jobs

    Team Leader Water Billing - Central Coast, Australia - Central Coast Council

    Central Coast Council
    Central Coast Council Central Coast, Australia

    4 days ago

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    Permanent Full time
    Description

    "YOU COULD MAKE ALL THE DIFFERENCE"

    Primary Work Location: Wyong NSW

  • Use your billing and leadership experience to support this forward thinking team
  • Work/Life Balance - 9 day fortnight with flexible/hybrid working arrangements available
  • Permanent Full Time

    • Central Coast Council is committed to the goals of equal opportunity employment. We aim to provide a work environment for our employees that fosters equity, diversity and respect.

    Council is committed to providing safe environments that protect the physical, emotional, cultural and social wellbeing of children on the Central Coast.

    Ideally located on the northern fringe of Sydney and just an hour's drive from Newcastle, the Central Coast offers one of the best places in Australia to live and work.

    Today the Central Coast is one of the fastest growing regions in NSW, with the third largest Local Government Area (LGA) in NSW and the 6th Largest LGA in Australia.

    This role will see you coordinating the day-to-day work and functioning of this team who are undertaking water and waste billing, working with customer accounts and providing general advise on water and waste billing enquires.

    You will lead your team through this daily work, and guide them in process and performance development, all while supporting and fostering strong relationship, stakeholder and customer service skills.

    This position is required to provide quality customer service and create value for the community.

    Key activities of this role include:

  • Management of water and sewer volumetric charges not limited to Water usage, Sewer usage, Trade Waste usage
  • Coordinate Councils Water Billing management and Trade Waste Billing from end to end
  • Resolve ratepayers and other stakeholder enquiries and complaints in accordance with approved organisational standards
  • Lead and manage operational objectives and work plans and delegate assignment to team members to ensure desired outcomes are met.

    • About you:

  • You enjoy leadership, billing and coordination all in one role
  • You have strong attention to detail and high accuracy and are experienced in a revenue billing management role
  • You enjoy sharing your knowledge and expertise, while also learning from others
  • Having a work/life balance is important to you

    • About us:

  • We are a large organisation delivering a wide variety of services to our local community
  • You will be joining a team of finance professionals who excel at what they do
  • We offer a supportive work environment with opportunities for career development
  • We provide opportunities to collaborate with subject matter experts from a variety of areas across the organisation
  • We offer an attractive range of to our employees.

    • Please refer to the position description for detailed information on the position and required skills and experience.

    This role provides a commencing salary range of between $96.3 to $115.5k per annum dependent on skills and experience + 11% superannuation.

    A 9 day fortnight work-cycle currently applies to this role,with flexible/hybrid working arrangements available

    Enquiries: Priya Pratap, Section Manager Financial Operations on ph:

    If you are deaf, hearing or speech impaired, you can contact us through the National Relay Service TTY call or Speak & Listen

    Closing Date: Applications close at midnight on Sunday 8 April 2024.