Manager Customer Experience Operations - Ultimo, New South Wales
2 weeks ago

Job summary
We are looking for a commercially minded, operationally sharp Manager Customer Experience Operations to join our Sydney team.Responsibilities
- Customer Experience Optimisation: Identify and resolve customer pain points across order fulfilment, delivery, returns and post-purchase communications.
- Cross-Functional Liaison: Act as the primary liaison between Logistics Managers and the eCommerce team.
Job description
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