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    Senior ICT Infrastructure Engineer - New South Wales, Australia - Opal HealthCare

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    Full time
    Description

    At Opal HealthCare, we know that companies don't succeed, people do.

    What can we offer you?

    • Attractive salary package.
    • Leadership experience and exposure for your own career development.
    • Education platform with hundreds of pathways via PluralSight
    • Company paid exams to grow your qualifications.
    • Hybrid working options, both in the Office and from Home.
    • Supplied laptop and iPhone.
    • Access to the Opal Academy.
    • Access to Opal HealthCare's Emerging Leaders education program.
    • Great office location in central CBD.

    The Role

    We are currently seeking a Senior Infrastructure Engineer to join our team in delivering and maintaining a range of infrastructure and cloud services. This role is suitable to someone who has broad experience across multiple technologies, wishes to be in a leadership position and make a real influence on the direction of technology at Opal HealthCare. This is a place where your voice and suggestions really make a difference.

    Key Responsibilities

    • Own and deliver broad infrastructure and cloud technologies both existing and future.
    • Be present as a team leader to influence technology decisions and mentor the team.
    • Support and improve central infrastructure, network, cloud, and systems.
    • Ensure the team conduct all routine tasks and then report on these to the Infrastructure Manager.
    • Continuous upgrades of firmware, software, and hardware across all infrastructure systems.
    • Document the design, operation and troubleshooting of technology platforms and procedures.
    • Support, maintain and action day-to-day operations of the server, network and cloud technology.
    • Professionally represent the ICT Infrastructure Team as a technical consultant on projects and business as usual requests.
    • Maintain a good working knowledge of current infrastructure and future trends.
    • Interact with the Level 1 and Level 2 service desks and other teams to assist in troubleshooting, identify root causes, and provide technical support when needed.
    • Have a firm understanding of Opal's ICT policies, processes and procedures.
    • Recommend, plan for, and perform routine/scheduled audits of the systems, patching upgrades, and preventive maintenance.
    • Be a senior point of escalation within the ICT department for all technical matters.
    • Ensuring optimal performance, security, and integrity of systems and networks.
    • Identify existing gaps, provide documented recommendations for improvement.

    Required Experience and Qualifications

    • Tertiary degree in IT or relevant discipline.
    • IT work experience within the last 3 years as system/network engineer. (Level 3 role)
    • Networking experience and knowledge of Routing protocols, TCP/IP Protocols, and network infrastructure (LAN/WAN) troubleshooting.
    • Experience with Office365 Administration, Intune, and Azure AD.
    • Experience with Radius, SSO, MFA, Azure platform.
    • Experience with Citrix, Firewalls, Certificates.
    • Experience in Backup, Replication and DR technologies. (Veeam knowledge is a bonus)
    • Timely completion of assigned projects and/or work-streams, providing updates as required, and ability to prioritize problems, assess the impact of issues, raise or address risks and issues in a pro-active manner, and escalate it through the proper channels.
    • VMware vSphere administration, maintenance, and troubleshooting.
    • Ability to work out of business hours if/when needed.
    • You are comfortable operating at design level through to deployment.
    • You enjoy diverse tasks, a project driven environment, and working with stakeholders at all levels.
    • Ability to communicate fluently in English, both written and verbal.

    While this role does not require every certification, it is advantageous to have some of the following:

    • Azure Administrator Associate or similar.
    • Windows Server Hybrid Administrator Associate.
    • CCNA , CCNP or equivalent.
    • VMware certified.
    • Microsoft 365 Certified: Fundamentals or similar.
    • IT Security certifications.
    • ITIL certifications.

    All applicants must be willing to obtain a police clearance certificate via Opal HealthCare's police check system and NDIS worker screening check.



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