- Support the centre team day-to-day in delivering best in class hard and soft services to deliver excellence in customer and retailer experience
- Administer the asset management computerised maintenance management system (CMMS) for all work order management and prioritisation.
- Assist with the delivery of asset initiatives for environmental and sustainability targets. Improve on delivery of these target through enhanced reporting and influencing behaviour with key stakeholders
- Ensure all asset maintenance, repair and capital works is accurate, delivered on time and budget and completed to the best possible standards
- Communicate effectively with a variety of key stakeholders from within the business and beyond
- Build engaging relationships with service providers to ensure deliverables are completed, compliant, on time and within budget
- Respond to and resolve customer and retailer problems in relation to facilities' services; partner and collaborate on cross-team projects
- Have a clear understanding and shared accountability for the delivery of Reactive Maintenance SLAs.
- Relevant experience in retail, property, hospitality, facilities or building management
- Trade qualifications/experience - ideally electrician, air conditioning technician, fire technician, refrigeration mechanic or data technician experience
- Project management experience.
- Strong customer service focus and exceptional administration skills.
- Proven capabilities in supervising contractors, clarifying instructions and priorities to stakeholders
- Technology-literate and able to use business and building management systems and software
- Ability to deliver across 7-days a week in a dynamic environment
- Diverse career paths across our vertically integrated business
- Ability to innovate in a company that not only encourages it but will facilitate it
- Competitive benefits including 18 weeks parental leave, volunteer days to work with our charity partners, health and well being discounts and the ability to purchase extra annual leave
Facilities Coordinator - Canberra, Australia - Scentre Group
Description
Your opportunity
We have an exciting opportunity for a Facilities Coordinator to join our Centre Experience Team.
Reporting into the Assistant Facilities Manager, the Facilities Coordinator plays an integral role in ensuring that the Centre facilities are maintained and continuously improved for optimum service delivery to our retailers and enhance the overall customer experience.
Your role and responsibilities will include, but not be limited to:
The role is being offered as a full-time permanent position.
What will set you apart from the rest?
What will stand out will be your dedication to always look for ways to learn and show initiative within both our team and the business in areas such as sustainability for example. You'll have a history of building a strong rapport with internal and external stakeholders and thrive in a fast paced and evolving environment.
What sets us apart from the rest?