Team Leader - Adelaide

Only for registered members Adelaide, Australia

11 hours ago

$84 794 - $93 020 (AUD)

Why YOU are important to us and what impact will you have on the Biosecurity Operations Division and the departments' goal. · We deliver biosecurity and imported food regulatory activities to ensure goods, conveyances, travellers and mail meet Australia's import requirements. We ...

Job description

Why YOU are important to us and what impact will you have on the Biosecurity Operations Division and the departments' goal.

We deliver biosecurity and imported food regulatory activities to ensure goods, conveyances, travellers and mail meet Australia's import requirements.

We are responsible for operational policy and front-line regulatory control settings to manage biosecurity and imported food risk through the delivery of screening, assessment and inspection activities, and stakeholder engagement and client contact services.

Cargo Operations Inspections are responsible for the inspection of imported food, goods, vessels, aircraft, animals and animal genetic material and the assessment of documentation to confirm compliance with Australia's biosecurity and export market requirements.

The team are also responsible for managing goods that do not comply with import/export requirements and capturing information to support evidence-based decisions.

Cargo Operations Assessments assess documentation to determine and manage, biosecurity risks related to cargo entering Australia. Commodities requiring assessment include food, plant, live animals, animal products and bulk commodities. The team are also responsible for providing high-level assessment related client support services.

Client Contact Group (CCG) is the central contact point for external clients to the department.

The team responds to a diverse range of phone and email enquiries and accesses information about a broad range of topics to fulfil client expectations.

Furthermore, CCG is responsible for actioning client requests for inspection of goods imported to Australia by booking appointments for biosecurity officers.

Maritime Operations delivers regulatory assessment and inspection of arriving international vessels to ensure compliance with Australia's biosecurity requirements.

This pathway works with policy teams within the department to influence and inform operational policy and deliver regulatory functions in accordance with legislative requirements.

Military Operations is responsible for conducting inspections and assessments related to the movement of military cargo, conveyances and personnel across both onshore and offshore environments.

A significant portion of this work is carried out under the framework of Combined Military Activities, which often leads to increased operational demands at specific ports.

The team is agile and responsive, with staff expected to deploy to locations beyond their home port as needed to support surges in activity.

Travellers Operations delivers regulatory screening and inspections of travellers and their goods at the border to verify compliance with Australia's biosecurity requirements.

Travellers Operations works with policy and risk owners within the department to influence and inform operational policy and deliver regulatory functions in accordance with legislative requirements, national standards and a risk-based operating model.

Please note that for Travellers Operations, the ability to perform shift work is a requirement when applying for this position(s).

The role of a Team Leader is to supervise staff to support the achievement of operational outcomes in line with the department's business objectives.

The successful applicants will need to influence and contribute to change, while supporting business planning and decision-making processes.

They will also be required to demonstrate innovative leadership while providing support to and managing staff in a regulatory environment.

This is where you play an important role.

As the Team Leader, you will:

Lead and manage the day-to-day operations of a team working in a regulatory environment, including managing workloads, quality assurance activities and actively fostering employee engagement and development.
Make decisions based on sound judgement in line with the application of legislation and regulations.
Effectively communicate with, and respond to, internal and external stakeholders including government agencies and industry partners.
Provide timely and accurate advice on highly complex matters to employees, stakeholders/clients and senior managers.
Prioritise tasks, adapt to changing priorities and make effective use of resources to ensure service delivery standards are met.
Maintain a well-developed and up to date knowledge of legislation, regulations and compliance frameworks.
Some roles lead geographically dispersed teams.

Our ideal candidate will have:

Knowledge and experience:

Experience in leading, managing, mentoring and supporting staff in an operational and or regulatory environment.
Computer literacy and experience in using electronic databases.

The successful candidate:

Must hold and maintain a valid Australian motor vehicle drivers' licence.
Must note that the ability to perform shift work is a requirement when applying for some of these roles.
May be required to perform occasional out-of-hours and weekend work.
Must wear an official uniform supplied by the department, including during field operations (as applicable), in accordance with the department's uniform policy.
Must wear appropriate protective personal equipment clothing and comply with departmental Work Health & Safety policies and procedures.
Note that the physical requirements of the role(s) may involve a combination of outdoor and office-based work.

Please note:

Flexible working arrangements:

We are open to discussing flexible working arrangements, especially for roles in the Cargo Operations Assessments and Client Contact Group (CCG) areas.

Within these areas opportunities for flexible working arrangements may be considered after completion of relevant training and accreditation. To seek further information please speak with the contact officer prior to submitting your application.

*On 12 March 2026 the salary range for these positions will increase to $88,834 - $96,829

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