- Lead the development and delivery of a client centric, commercially focused operations including the management, organisation and coordination of all work areas during day of operations and the management, monitoring and evaluation of Ground Handling Agreements and Service Level Agreements;
- Lead, manage and develop team members including coaching and mentoring and performance feedback to achieve high levels of performance and service excellence;
- Lead significant stakeholder engagement and consultation to ensure the delivery of a wide range of stakeholder expectations, diverse interests and demands;
- In consultation with the management team develop, implement and monitor communication plans, business strategy to drive a customer centric culture;
- Develop, implement and control effective rosters and budget management to ensure highly effective, cost efficient and quality business outcomes;
- Develop, implement and monitor business processes and standard operating procedures ensuring compliance to industry standards, legislation and dnata Airport Services' policy and procedure;
- Develop and provide quality metrics and reporting on critical business issues;
- Lead and embed a positive safety culture within the team focussed on awareness and vigilance.
- Minimum 5+ years leadership experience with customer centric orientation and ability to drive a service culture;
- Aviation and Ramp experience - essential
- Highly developed communication skills both written and oral and excellent presentation skills;
- Demonstrated record of achievement in building and fostering relationships with key stakeholders and clients;
- Extensive experience in engaging and influencing staff to ensure the delivery of a wide range of stakeholder expectations, diverse interests and demands;
- Previous extensive experience in a highly controlled and regulated industry with the ability to lead, translate, implement and manage ongoing compliance, industry standards and legislative requirements;
- Demonstrated business acumen including, financial and budget management and experience in driving culture change and continuous business improvement.
- State drivers license
-
Operations Manager
3 days ago
DSV Port Of Brisbane, AustraliaJob Req Number: 70754 · Time Type: Full Time · Are you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply chains flowing? Join us and be a part of DSV's global family. · DSV Air & Sea is seeking to hire a ...
-
Airport Manager
1 week ago
Star Aviation Brisbane Airport, Australia**Introduction**: · Star Aviation is Australia-s most dedicated ground handler, servicing 19 airline partners across 11 airports Australia-wide. We pride ourselves on being big enough to manage, yet small enough to care · **Description**: · Reporting to the Head of Operations, th ...
-
Airport Manager
5 days ago
Star Aviation Brisbane Airport, Australia**Introduction**: · Star Aviation is Australia's most dedicated ground handling service provider, partnering with 19 airlines across 9 airports Australia-wide. We pride ourselves on being big enough to manage, yet small enough to care · **Description**: · Reporting to the Head of ...
-
Team Manager
1 week ago
Brennan Sourcing Pty Ltd Brisbane Airport, AustraliaGreat Team Culture · - Training and Development Available · - Afternoon Shift (with 15% loading) · Amazing opportunity to grab a leadership role within a large scale DC servicing a leading national retailer. · Great team, great culture, and a supportive environment that will allo ...
-
Brisbane - Warehouse Supervisor
3 days ago
DHL Brisbane Airport, Australia**What does the role involve?** · Based in Brisbane, the Warehouse Supervisor is responsible for leading the setup of a new parcel freight processing site, and then leading, managing and monitoring operations of that site. This includes ensuring safety, service, performance and c ...
-
Qbh - Safety Advisor
4 days ago
New Hope Group Port Of Brisbane, AustraliaAn integral part of the New Hope Group, Queensland Bulk Handling is Brisbane's leading bulk handling facility. For more than four decades, it has been one of Australia's most reliable, efficient and cost-effective bulk handling export terminals. · Queensland Bulk Handling's state ...
-
Regional Services Manager Qld
3 days ago
BGIS Brisbane Airport, Australia**Onsite Full Time Role** · **Key Client**:Qantas · **Location**:Brisbane · **Parking**:Available on site · The Regional Services Manager is accountable for the day-to-day management and operational delivery of the services throughout their allocated Regional States with the mana ...
-
Team Leader
4 days ago
Star Aviation Services Brisbane Airport, Australia**Introduction**: · Star Aviation is Australia's most dedicated ground handling service provider, partnering with 19 airlines across 9 airports Australia-wide. We pride ourselves on being big enough to manage, yet small enough to care · **Description**: · This role leads a team o ...
-
Application Support Offiver
1 week ago
Hutchison Ports Botany Port Of Brisbane, AustraliaHutchison Ports Australia (HPA) is a part of Hutchison Port Holdings, the world's leading port investor, developer and operator. The Hutchison Port Holdings network of port operations comprises 315 berths in 52 ports, spanning 26 countries throughout Asia, the Middle East, Africa ...
-
GPC Asia Pacific Brisbane Airport, Australia**_The Role_** · As a member of the State leadership team and reporting to the State Logistics Manager, you will be responsible for ensuring all team members and visitors at operate in a safe and productive environment. The role is critical to driving a positive and engaging safe ...
-
Food Production Supervisor
1 week ago
Gate Gourmet Brisbane Airport, AustraliaGate Gourmet, a gategroup company, is the world's largest independent provider of catering and provisioning services for the airline industry. For the past 70 years, we have served over 250 carriers in more than 30 countries. Gate Gourmet combines culinary expertise with the high ...
-
Transport Administrator
1 week ago
Labourpower Recruitment Services Port of Brisbane, Australia$34.60 per hour casual rate · - Commencing as soon as possible · - Port of Brisbane Location · - Monday to Friday - 5 hours per day flexible hours. · We are currently seeking an experienced Transport Administrator to assist with the day to day operational needs of our client. · * ...
-
Administrator
1 week ago
Eclipx Group Brisbane Airport, Australia**ASX 300 listed financial services organisation**: · - **Flexible & hybrid working arrangements**: · - **Brisbane location** · **Do you want to**: · - work in an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feel ...
-
Administration Assistant
3 days ago
Nauru Airlines Brisbane Airport, Australia**About Us** · Nauru Airlines is the national carrier of the Republic of Nauru, operating passenger and freight services to and from the Central Pacific. Operating a fleet of 737 classic and new generation aircraft, Nauru Airlines hub is in Nauru with the operational head office ...
-
Transport Administrator
1 week ago
Labourpower Recruitment Services Port of Brisbane, Australia$34.60 per hour casual rate · - Commencing as soon as possible · - Port of Brisbane Location · - Monday to Friday 7.00am-3.30pm · We are currently seeking an experienced Transport Administrator to assist with the day to day operational needs of our client. · **Main Responsibiliti ...
-
Assistant Store Manager- Brisbane Dfo
1 week ago
SHEIKE Brisbane Airport, AustraliaJoin the SHEIKE Squad We believe that every day can turn in to a style statement - we're looking for an Assistant Store Manager on a 3 fixed term contract. · As the ASM you will be a brand ambassador for SHEIKE everyday. You will provide an absolutely exceptional customer experie ...
-
Hc / Mc Drivers - Containers
1 week ago
Labourpower Recruitment Services Port of Brisbane, AustraliaLabourpower has multiple ongoing positions available immediately for **experienced** local HC/MC drivers for container cartage based in Port of Brisbane. Ideal applicants will have previous experience in local container and wharf operations as well as proven experience in operati ...
-
Hc Mc Drivers
1 week ago
Labourpower Recruitment Services Port of Brisbane, AustraliaLabourpower has multiple ongoing positions available immediately for **experienced** local HC/MC drivers for container cartage based in Port of Brisbane. Ideal applicants will have previous experience in local container and wharf operations as well as proven experience in operati ...
-
Practice Manager
1 week ago
Sonic HealthPlus Brisbane Airport, Australia**ABOUT US** · Proudly Australian, Sonic HealthPlus is the largest provider of corporate medicine in the country. With a national network of wholly owned metropolitan and remote clinics, we deliver Occupational Health, General Practice and integrated medical, paramedical and well ...
-
Cafe & Retail Team Leaders - Full-time
1 week ago
LS Travel Retail Brisbane Airport, Australia Full time**Leader in travel retail**: · - **Opportunity for career and personal growth**: · - **Staff discounts across our Pacific store network**: · - **Consideration for ongoing employment opportunities** · To be part of this dynamic team of professionals you will need retail sales or h ...
Ramp Operations Manager - Brisbane Airport, Australia - dnata
Description
A chance to be apart of the international travel bounce back. Working within a dynamic leadership team focussed on cultural change.
The Ramp Operations Manager is responsible for the management of end-to-end dnata Ground Services and the main point of contact for clients to ensure an efficient and effective service meeting and exceeding all expectations.
You will manage simultaneous complex and multi-dimensional business issues with competing demands within an environment of sensitivities, constraints and competing stakeholder priorities.
PRIMARY DUTIES AND RESPONSIBILITIES
ESSENTIAL CRITERIA
