CX Operations Manager - Melbourne
1 month ago

Job summary
We're looking for a CX Operations Manager to own the strategy, processes and systems that deliver a seamless customer support experience across our Real Time Agent and Engage products. You'll manage a large delivery team via direct reports and help identify opportunities for Sales teams to grow revenue.
- Sit within an experienced CX operations team.
- Own the strategy, processes and systems that deliver a seamless customer support experience.
Job description
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