CX Operations Manager - Melbourne

Only for registered members Melbourne, Australia

1 month ago

Default job background

Job summary

We're looking for a CX Operations Manager to own the strategy, processes and systems that deliver a seamless customer support experience across our Real Time Agent and Engage products. You'll manage a large delivery team via direct reports and help identify opportunities for Sales teams to grow revenue.

  • Sit within an experienced CX operations team.
  • Own the strategy, processes and systems that deliver a seamless customer support experience.

Lorem ipsum dolor sit amet
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.

Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.

Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Get full access

Access all high-level positions and get the job of your dreams.



Similar jobs

  • Only for registered members Victoria - Fountain Gate

    The Merchandise Operations Manager is a dynamic and pivotal leadership role responsible for optimizing merchandise stock flow, driving financial performance and management of online fulfillment including click & collect safety and financial audit compliance. · ...

  • Only for registered members Melbourne Full time

    This position involves delivering customer service for managed services agreements in the Government & Enterprise sectors. · ...

  • Only for registered members Melbourne

    This role oversees daily operations to ensure optimal performance across departments and develops efficient processes to meet organizational goals. · Overses daily operations. · Develops efficient processes. · Fosters a collaborative work environment. · ...

  • Only for registered members Melbourne

    An Operations Manager oversees daily operations to ensure business processes run smoothly. · Manage teams, improve operational procedures, ensure product/service quality, and coordinate with other departments. ...

  • Only for registered members Melbourne

    This is an incredible opportunity to help build an operation from the ground up - shaping processes, leading teams, and driving operational excellence in a modern high-growth technology-enabled environment. · ...

  • Only for registered members Melbourne

    We're hiring an Operations Manager - Payments / Finance to own the engine room of the business. This is a hands-on leadership role responsible for high-volume financial operations, payment integrity, offshore processing, and continuous improvement across systems, quality, and ris ...

  • Only for registered members Melbourne

    We're now seeking an Operations Manager (Start-Up) to drive the successful launch of Aspire's new centres across Australia. · ...

  • Only for registered members Melbourne

    About this Operations Manager job: Lead teams across VIC/TAS to deliver outstanding service & performance Drive revenue growth & profitability while managing statewide expenses & KPIs · ...

  • Only for registered members Melbourne Freelance

    The Operations Manager is the local leadership position managing Street Furniture Operations for Victoria. · ...

  • Only for registered members Melbourne

    Auzbright seeks an Operations Manager to oversee day-to-day operations and manage project coordination in Melbourne VIC. · Supervise teams and optimize operational processes · Manage resources and ensure compliance with government regulations · ...

  • Only for registered members Melbourne

    Fostering a positive guest experience, maximising revenue and ensuring seamless operations across all areas of property as Operations Manager at Mantra on Russell. · ...

  • Only for registered members Melbourne

    About DBG Health, we are Defined by Good. · We strive to build a collaborative workplace that reflects the communities we work and live in.This role is critical in ensuring the seamless delivery and execution of CDC's brand strategy. · ...

  • Only for registered members Melbourne

    Harvey's Sports Bar is seeking an experienced and hands-on Operations Manager to lead daily operations in a high-energy sports venue. · ...

  • Only for registered members Melbourne

    We are seeking a high-caliber Operations Manager for our Bird and Residential team, based in Port Melbourne. This role balances the ongoing servicing of our residential portfolio with the successful end-to-end delivery of complex industrial bird-control projects. · Drive team eng ...

  • Only for registered members Melbourne Full time

    Join Capgemini as an Operations Manager and play a pivotal role in driving operational excellence across our SAP and Microsoft practices. · ...

  • Only for registered members Melbourne

    We are seeking highly motivated and organized Operations Manager to support our Australia team. · About the Role · We are looking for an operations Manager to provide administrative support, assist with recruitment and onboarding, · Maintain accurate employee records. · Help even ...

  • Only for registered members Melbourne Full time

    BGIS is seeking an experienced Operations Manager – Notable Precinct (Treasury) to support the day-to-day and long-term operation of a prominent Victorian government precinct within the Melbourne CBD. · ...

  • Only for registered members Melbourne $107 737 - $131 457 (AUD)

    About This Role · Utilise your Operations Management expertise to provide support and advice to the Corrections Victoria Branch.Ongoing, Full time Opportunity to work with a high-performing and passionate team in the Victorian Public Service. · ...

  • Only for registered members Melbourne

    The Operations Manager is responsible for delivering a high level of customer service on specific managed services agreements for customers in the Government & Enterprise sectors. · ...

  • Only for registered members Melbourne

    We're working with a high-growth technology business helping major retailers unlock performance through data. · Oversight of device production inventory logistics field operations supplier management ensuring smooth deployment servicing for new existing customers. · ...

  • Only for registered members Melbourne

    The IT Operation Manager will lead team of System and Network engineers. · Maintain and optimize local company networks and cloud infrastructure. · Manage installations, · upgrades · and configurations of hardware · and software. ...