Guest Relations Officer - Sydney NSW
3 weeks ago
Job summary
Welcome guests warmly and graciously greet all guests upon arrival and bid guests farewell upon departure Answer incoming phone calls to the Executive Lounge Alert the kitchen if food/beverage needs to be replenished and promptly refill food/beverage items Complete food and beverage requisition for the next day's delivery Restock refill and clear counters and tables at the end of every shift Maintain a positive inter-departmental relationship through the hotel and with outside vendors Abide by NSW Responsible Service of Alcohol when serving alcohol to guests Serving each guest on a one-to-one basis with utmost courtesy Inspecting maintaining overall cleanliness appearance of the Executive Lounge including temperature lighting music Quickly clear dirty table settings sanitize for the next seating Communicate VIP arrivals to designated personnel for escort delivery of amenities deliver food & beverage amenities to guests' room daily as instructed
Job description
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