Strategic Account Manager - Melbourne, Australia - Airwallex

Description

At Airwallex ), we're building the future of global finance on one platform. Founded in 2015 in Melbourne, Airwallex is the leading financial technology platform for modern businesses to grow beyond borders. With one of the world's most powerful payments infrastructure, our technology empowers businesses of all sizes to accept payments, move money globally, and simplify their financial operations, all on one single platform.

If you're excited to do the most ambitious work of your career and change the way money moves around the world - join us

The Strategic Account Manager role is a key sales role at Airwallex as we continue to grow. This role will work within our SME team on our most exciting & largest Mid-market and Enterprise clients through post-go-live phases. You will work cross-functionally, engaging with many teams across the business, including sales, product, engineering, marketing, finance, and strategy.

This role will predominantly focus on upselling, cross-selling & building multi-stakeholder relationships with our key clients. We are looking for a technology-minded Fintech enthusiast who is driven by learning the ins and outs of our platform so that you are equipped with the knowledge to solve complex problems. You are a natural communicator who enjoys building and nurturing clients and delivering on your creative ideas. You enjoy being regarded as a trusted business partner. This will allow you to work with customers to understand their needs and how Airwallex can further add value to their business.

Our product offering to clients works across 3 pillars: Collect, Manage & Spend. This includes, but is not limited to, payments, global bank accounts, company & employee cards, expense management, online payments/payment gateway & API integrations.

Responsibilities:

• Build deep relationships with our key accounts to best understand their needs & provide value-based solutions utilising our range of products and services.
• Achieve revenue targets by focusing on input metrics to deliver the relevant outputs. We have an established framework that the team leans into, but we encourage you to personalise your approach and contribute to the role in a way that works best for you.
• Forecast & build out a pipeline within Salesforce to accurately track numbers for the business to understand how/when/what success you're driving.
• Through your experience & knowledge within sales, you will assist in leading your peers and elevating the commercial group's skillset.
• Build relationships with internal stakeholders to share insights from customers & help build out the roadmap of products from this.
  
  

What you'll bring:

• You have experience - at least 5+ years of B2B experience managing and growing technology/Fintech relationships with enterprise accounts.
• You are confident in your knowledge of API integration and developing creative solutions for clients
• You have experience with enterprise accounts - worked previously with complex sales, feeling comfortable selling to C-level executives
• You are a relationship builder - you build meaningful, collaborative relationships with all people that you work with, both internally and externally
• You can speak to anyone – you should have exceptional communication skills and be comfortable conversing with people of all backgrounds and domains
• You are a problem solver – you look for creative solutions, can easily understand new products, and ask the right questions before figuring out a solution. You can easily simplify complexity for others
• You want to build something great – you should be resilient, driven, creative, patient but persistent, adaptable and work well under pressure
• You are success-oriented and hold yourself accountable for delivering key outcomes, including KPIs and revenue targets
• You are technically minded and have prior experience working in API B2B sales or account management for a similar organisation
  
  

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.Not what you are looking for? Try these related job searches
Strategic Account Manager jobs in Melbourne
Airwallex vacancies in Melbourne
Fintech CRM jobs in Melbourne
Fintech jobs in Melbourne

Looking to hire in Melbourne?
Post a job and find Fintech experts in Melbourne.