- Fantastic opportunity to utilise your insurance experience in a global company
- Provide insurance administration support to our Account Brokers/Client Managers/Directors
- Entry level role
- Hybrid role - work from home and the office
- Provide administration support to our client facing teams regarding client insurance/risk needs
- Prepare insurance policy documentation (placing slips, renewal reports, client contracts, certificates of currency)
- Create reports, manuals, correspondence and insurance quotations
- Complete various administration tasks, including data entry, printing, photocopying, client correspondence and other business related documents
- Support Service Manager to exceed customer service standards
- Identify process improvement opportunities to ensure service standards are exceeded and data quality is met
- Ensure reporting, due process and escalation is followed
- Enhance the client experience through outstanding customer service
- Strong administration experience – ideally with client accounts
- Passionate about superior customer service
- Able to build relationships with multiple stakeholders
- Comfortable multi tasking and meeting deadlines
- High level of attention to detail
- Strong communication skills both written and verbal
- Proven experience working in a fast paced environment
- Able to work in a team and collaborative environment
- Proficient with Word, Excel, and PowerPoint
Administration Assistant - Adelaide, Australia - Aon
Description
Administration Assistant (Insurance)
This entry level role has responsibility for providing our Account Brokers, Client Executives and Client Managers with client service support, including technical support and production of documentation, for our Commercial Global & Corporate clients.
If you have a passion for client service and an interest in developing your insurance career we would love to hear from you.
This is a hybrid role with the flexibility to work from home and from our Aon office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
The Opportunity
Your day will be busy with a focus on client servicing, service excellence and process efficiency, which will be the key to your success
Responsibilities:
How this opportunity is different
As an Aon colleague, you will never be limited by your job title. Instead, you will learn and grow alongside some of the most talented people in the business, who genuinely want you to be the best version of yourself.
We honestly believe that our culture is different, with authentic and inquisitive individuals who each bring something unique to our team.
Be you, be unique with us.
About You
To be successful in this role, you will be passionate about a career in insurance and have strong administration and customer service skills.
Our ideal candidate will relate to the following:
Ongoing support and mentoring will be provided to ensure your success and a pathway for career progression.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working