- Accountable for content knowledge expertise in assigned technology area(s)
- Collaborate with internal business partners such as Sales and Research Analyst community to better understand client/prospect/vendor needs.
- Stay up to date on assigned core topics, published research and analyst agendas to enhance ability to service Inquires, Proof of Concepts (POC) and Vendor Briefing (VB) requests.
- Responsible for verifying that the client/prospect/vendor requests meet the minimum criteria for service and support in adherence to standard Gartner policies.
- Provide the Research Team Manager and/or the analyst with detailed insight in advance of the client/prospect/vendor engagement to ensure they are prepared and set up for success.
- Build and maintain strong relationships with Analysts, Sales, Client Partner Group and Vendor/Analyst Relations community to increase effectiveness in the role.
- Utilizes Senior RCS and RES Managers as a point of escalation for problematic requests or unknown topical coverage areas
- Must be fluent in English at a business level
- Bachelor's degree preferred AND 3 years work experience in a service oriented role; preferably one involving heavy phone interaction with clients
- Proven ability to build strong client relationships based on value-add service
- Proven ability to influence others
- Evidence of over-achieving goals (top 20% performer)
- Positive attitude towards KPIs and targets
- Excellent oral and written communication skills
- Well defined time management and organizational skills
- Demonstrated intellectual curiosity/inquisitive nature
- Technology knowledge preferred
- Demonstrated ability to work well under pressure
- Demonstrated ability to adapt to change and in a fast pace environment
- Evidence of positive attitude towards challenges and ability to problem solve
- Competitive base salary
- Performance-based incentives
-
CRM Engagement Specialist
2 weeks ago
Sharp & Carter Sydney, AustraliaExciting opportunity to join an Australian, member owned NFP organisation. · - Manage campaign and database reporting across National Membership Organisation · - $100,000-110,000 package | Huge Growth Opportunity and Career Development · **About the Role** · *** · Sharp and Carte ...
-
Capability & Engagement Specialist
3 weeks ago
Total Resource Solutions Sydney, Australia**Capability & Engagement Specialist** · A Capability & Engagement Specialist is required by a NSW Government Department in the Sydney CBD (hybrid WFH) on an initial contract until the end of the year. This role is responsible for two key areas, and building capability frameworks ...
-
Communications and Engagement Specialist
3 weeks ago
Sharp & Carter Sydney, AustraliaExciting opportunity to join an Australian, member owned NFP organisation. · - Manage key stakeholder and memeber relationships internally and externally · - $90,000-100,000 base + super | Huge Growth Opportunity and Career Development · **About the Role** · *** · Sharp and Carte ...
-
Communications & Engagement Specialists
3 weeks ago
RPS Group Sydney, AustraliaRPS is expanding its communications and engagement team - and we want to connect with talented, enthusiastic and suitably qualified engagement practitioners to support our existing and growing infrastructure projects pipeline. · We're looking for professionals based in regional N ...
-
Policy and Engagement Specialist
1 week ago
CYOS Solutions Sydney, Australia**Application closing date**: Wednesday, 31 May :59pm, Canberra time (in Canberra) · **Estimated start date**: Monday, 26 June 2023 · **Location of work**: NSW · **Working arrangements**:The requirement is to work 3 days in the office and 2 days from home. · **Length of contract* ...
-
Talent Engagement Specialist
1 week ago
Diageo Sydney, AustraliaJob Description: · Who are we? · From humble beginnings to extraordinary futures, Diageo is centred on crafting incredible stories of ambitious possibilities. From our iconic global brands such as Johnnie Walker, Smirnoff, Tanqueray and Don Julio, to our local homegrown heroes Bu ...
-
Member Engagement Specialist
3 weeks ago
Settlement Services International (SSI Group) Sydney, AustraliaAbout the role · - Working in a non for profit community based service · - High Impact Role Fantastic work culture and environment. · - Highly Competitive Remuneration & Benefits| Salary Packaging Options · - Do you want to work with a leading purpose driven, community-based orga ...
-
Advertising and Engagement Specialist
2 weeks ago
ConfigIT PTY LTD Sydney, AustraliaIn a small and fast-growing organisation, you will play a key role in driving the · engagement with our clients, stakeholders, and associations thereby supporting the · organisation to achieve its goals and enhance its long-term financial sustainability. · Working closely with th ...
-
Community Engagement Specialist
1 week ago
The King's School AU Sydney, Australia**Location**: · Tudor House · Employment Type: · PP - Part-time Permanent · Department: · Strategy & Development · Closing Date: · 10/04/2024 · Supporting Documentation: · - Position Description- Marketing & Communications Opportunity · - Tudor House Campus, Moss Vale · - Permane ...
-
Customer Engagement Specialist
1 week ago
Healthcare Professionals Group Sydney, Australia**Benefits**: · - Permanent role · - Work with a Global Brand · - Modern offices in the heart of Macquarie Park · - Awarded Globally best place to work · - Parking onsite and a short walk from public transport · - Hybrid flexible working environment · **Culture** · This company i ...
-
Client Engagement Specialist
2 weeks ago
Gartner Sydney, Australia**Description**: · What makes Gartner a GREAT fit for you? When you join Gartner, you'll be part of a fast-growing team that helps the world become smarter and more connected. We're the world's leading research and advisory company, achieving consistent double-digit growth by ste ...
-
Client Engagement Specialist
3 weeks ago
Godfrey Group Sydney, Australia**BANKING & FINANCE** · **FINANCIAL PLANNING** · **SYDNEY** · **PERMANENT / FULL TIME** · **30/8/2023** · - Stable, pivotal position working closely with all internal delivery teams · - Manage client relationships and workflow · - Large friendly team and supportive and structured ...
-
Customer Engagement Specialist
3 weeks ago
Healthcare Professionals Group Sydney, Australia**Benefits**: · - Permanent role · - Work with a Global Brand · - Modern offices in the heart of Macquarie Park · - Awarded Globally best place to work · - Parking onsite and a short walk from public transport · - Hybrid flexible working environment · **Culture** · This company i ...
-
Customer Engagement Specialist
4 days ago
Reejig Sydney, Australia**Company Description** · Imagine a world where Monday blues are a thing of the past, where redundancies provide real opportunities to pivot. Welcome to Reejig, where we believe in transforming the future of work, but more importantly, we believe in the power of people who help b ...
-
Customer Engagement Specialist
1 week ago
Scaled Agile Inc Sydney, AustraliaCompany Description · Scaled Agile, Inc., (SAI) helps enterprises thrive in a world of change with SAFe, the most trusted system for learning and practicing agile ways of working. Together, SAFe Studio and SAFe's proven framework provide everything individuals and teams need to l ...
-
Customer Engagement Specialist
22 hours ago
Groupe Kering Sydney, AustraliaSummary · About us · Through our new contemporary vision at Gucci we are inventing a wholly modern approach to fashion and redefining luxury for the 21st century. · As part of the global luxury group Kering, we are committed to 'empowering imagination' in a sustainable manner and ...
-
Patient Engagement Specialist
3 days ago
Careers at Eucalyptus Sydney, AustraliaHealthcare is usually slow and boring. We believe in its potential to be exciting and entertaining. But changing the healthcare experience is hard - and we're gonna need all the help we can get · **About Eucalyptus**: · **Eucalyptus** (or 'Euc' for short) is an Australian founde ...
-
Consumer Engagement Specialist, Sydney
1 week ago
Tesla Sydney, AustraliaWhat to Expect · - Tesla is looking for a Consumer Engagement Specialist to support the consumer engagement function with various responsibilities including content creation, lead generation, social media, digital project development and retail marketing campaigns in Australia an ...
-
Telix Pharmaceuticals (APAC) Sydney, AustraliaTelix Pharmaceuticals is a dynamic, fast-growing radiopharmaceutical company with offices in Australia (HQ), Belgium, Japan, Switzerland, and the United States. Our mission is to deliver on the promise of precision medicine through targeted radiation. **At our core, we exist to c ...
-
Digital Engagement Specialist
2 weeks ago
Black Dog Institute Randwick, AustraliaPosted: 21/04/2023 · Closing Date: 26/05/2023 · Salary: $74, $80,000.00 · Job Type: Contract · Location: NSW · Job Category: Fundraising · - Salary breakdown: Salary Range $74, $80, Superannuation + Salary Packaging ($15, Meal & Entertainment expenses) · - Hybrid - 2 days per wee ...
Client Engagement Specialist - Sydney, Australia - Gartner
Description
What makes Gartner a GREAT fit for you? When you join Gartner, you'll be part of a fast-growing team that helps the world become smarter and more connected. We're the world's leading research and advisory company, achieving consistent double-digit growth by steering clients toward the right decisions with business and technology insights they can't find anywhere else. Our associates enjoy a collaborative work environment, exceptional training and career development — as well as unlimited growth opportunities. If you like working with a curious, supportive, high-performing team, Gartner is the place for you.
What you'll do:
What you'll need:
Who you are:
What we offer:
In addition to an outstanding work environment with rapid advancement potential, Gartner associates in Products & Services enjoy exceptional compensation and benefits, including:
#LI-MA2
Who are we?
At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization's mission-critical priorities. We've grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.
What makes Gartner a great place to work?
Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That's why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World's Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner
What we offer:
Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you'll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at or by sending an email to .
Job Requisition ID:88164By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.
Gartner Applicant Privacy Link:
For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
&v=024){kind=logo}
