Customer Care Officer - South Brisbane, Queensland
2 weeks ago

Job summary
We are seeking an individual with experience in dispute resolution to join our Customer Care - Internal Dispute Resolution (IDR) team in our Brisbane locationResponsibilities
- Managing a portfolio of complaints to work towards fair, practical and timely resolutions in line with our IDR obligations.
- Critically assess each complaint and make recommendations on systems or process improvement to prevent recurrence.
Job description
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