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  • Senior Desktop Support Analyst - Sydney - T. Rowe Price Australia

    T. Rowe Price Australia
    T. Rowe Price Australia Sydney

    1 week ago

    Default job background
    Description

    Regional Talent Acquisition

    T. Rowe Price seeks a highly skilled Desktop Support Analyst to join our team.

    Key Responsibilities:

    • Design, implement, document, and monitor desktop solutions to improve the user experience.
    • Provide technical support for desktop hardware and software, ensuring compliance with corporate guidelines and standards.
    • Develop and track performance measures, analyzing results to determine best system configuration.
    • Manage break/fix situations and installations of software upgrades as projects.
    • Collaborate with Global IT teams to resolve complex technical issues.

    Requirements:

    • Minimum 4 years' experience in Desktop Support.
    • Self-starter capable of excelling in multicultural environment.
    • Strong English written and verbal communications skills.
    • Advanced MS Office 365 troubleshooting skills.
    • Competent working with SCCM, packaged software installs, and ServiceNow.
    • Good understanding of Windows and Mac Operating Systems, Active Directory, and mobile devices.

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