Student Engagement Officer- Student Support and Engagement - Dandenong, Australia - Chisholm Institute

    Chisholm Institute
    Chisholm Institute Dandenong, Australia

    Found in: Talent AU C2 - 2 weeks ago

    Default job background
    1.0 FTE, Full time, ongoing position (000752)
    Description

    ABOUT THE ROLE

    As the Student Engagement Officer, you will be the students as a first point of contact and delivering operational support across the Student Support and Engagement Portfolio.

    Additionally, you will-

  • Provide initial support to students engaging with services including Counselling, Equitable Learning and Disability, Indigenous Engagement, Student Life, Libraries and Complaints and responds to enquiries across a range of channels including face to face, phone and online.
  • Undertake a range of administrative activities providing high-level support across the Student Support and Engagement portfolio, including the handling of accounts receivable/payable and specialised administrative support for service teams and Leadership.
  • Using various media, promote opportunities for students to engage and ensure the development and distribution of Student Services promotional material
    • ABOUT YOU

    You will have
  • A relevant qualification at a minimum of post-secondary level or relevant work experience.
  • Demonstrated experience in providing administrative and customer service support
  • Experience in engaging with post-secondary students.
  • Excellent written, verbal communication and interpersonal skills
  • Demonstrated experience and strong knowledge of computer systems
  • It will be considered very desirable if you have previous experience in the vocational education sector and experience in dealing with non-native English speakers from diverse backgrounds.
    • BELONGING AND INCLUSION

    Chisholm is resolutely diverse. We celebrate our people's unique contributions to achieving our ambition to transform lives through relevant and responsive high-quality education. Chisholm's culture of Belonging & Inclusion strives to promote a self-regulating culture that enhances the experiences of our employees, students, and communities.

    We welcome and encourage applicants from diverse backgrounds to apply.

    We are committed to a fair and equitable merit-based recruitment process for all our candidates. If you have specific accessibility or support requirements please contact our People, Culture & Safety Team at