- Welcoming our clients and managing their experience for optimal outcomes
- Scheduling and confirming appointments for our clients
- Providing administrative support to our Clinicians (Audiologists/Audiometrists)
- Efficiently managing the day-to-day operations of our clinics, including opening and closing procedures
- Managing the clinic phone line and shared email inbox
- Billing our clients correctly and taking a range of payments
- Learning and competently using a range of software and applications
- Prior experience in face to face customer service
- Strong administration skills and prior experience in an admin related role
- A passion for delivering an amazing client experience
- Great communication and active listening skills
- Resilience, self-motivation and lots of energy
- Excellent organisational and time management skills
- Ability to work autonomously and effectively within a team
- Focus on results and the best possible outcomes for both our clinic and our clients
- Intermediate computer skills
- Fluency in English, with additional knowledge of Mandarin highly regarded
- An interest in learning about features and basic repair/maintenance of hearing aids
- Competitive remuneration package including base salary plus monthly performance bonuses
- Salary packaging options
- Uniform Allowance
- Access to discounts from over 500 retailers across Australia via our Employee Enrichment Hub
- Generous employee discounts on Sonova Products for yourself and your family
- Online Wellbeing Centre & Employee Assistance Program (EAP)
- Access to the MindTools eLearning Platform
- Opportunity to grow and develop in your role and beyond
- A values driven and people-centered culture
- Being a part of a dynamic and supportive team with a company that is at the forefront of innovation in the hearing industry
- A genuinely rewarding role with purpose and meaning
-
Customer Care Representative
4 days ago
DKSH Lane Cove, Australia**Location**:Lane Cove, AU, AU- DKSH Consumer Goods (Lifestyle & Household) is a leader in the marketing and distribution of consumer durables in Australia and New Zealand. Our focus is on homewares; primarily kitchenware, cookware, knives, tabletop, drinkware, bakeware, kitchen ...
-
Customer Care Representative
4 days ago
DKSH Australia Pty. Ltd. Sydney, AustraliaDKSH Consumer Goods (Lifestyle & Household) is a leader in the marketing and distribution of consumer durables in Australia and New Zealand. Our focus is on homewares; primarily kitchenware, cookware, knives, tabletop, drinkware, bakeware, kitchen gadgets, serving-ware, storage, ...
-
Customer Care Representative
1 day ago
HILTI Sydney, Australia**What's the role?**: · We currently have an exciting opportunity to join our Customer Care team based at our Corporate Office in Rhodes, Sydney This is a permanent, 12-month fixed term contract position - ideal for someone who's looking to gain a step into a Corporate Environmen ...
-
Donor Care Representative
1 day ago
Beaumont People Sydney, AustraliaAre you passionate about making a difference and contributing to a cause that matters? Join one of our fabulous charity clients as a Donor Support Specialist for the next 4 months and become a vital part of their dynamic CBD-based organization dedicated to positive change. · - CB ...
-
Customer Care Representative
2 days ago
Boston Scientific Corporation Mascot, Australia**Customer Care Representative**: · - Remote Eligible: Field Based- Onsite Location(s): Mascot, NSW, AUCustomer Care Representative · **The Role** · This role works with the Customer Care Team to achieve Customer Focus objectives relating to: order handling, billing enquiries, co ...
-
Customer Care Representatives
4 days ago
mme Northern Beaches, Australia2 roles - Senior and entry level · - High-end fashion accessories industry · - Work from home flexibility · - It's all aboutthe Company · - Genuine, authentic and classic - This company is an international household name in the high-end Fashion Accessories Industry, recently expa ...
-
Customer Care Representative p2n
12 hours ago
Hatch Sydney, Australia** This role is at Bank of Queensland (not for Hatch)** · Hatch is supporting Bank of Queensland to find a great Customer Care Representative to join their Customer Support team. Hatch exists to level the playing field for people as they discover a career that's right for them. W ...
-
Customer Care Representative
1 day ago
Learning Links Peakhurst, AustraliaAt Learning Links, we work together with thousands of families to help children reach their full potential. If you're looking for a chance to join a wonderful team in a company with a lot of purpose, this could be the right next step for you. · We are looking for an experienced C ...
-
Client Care Representative
11 hours ago
Sonova Eastwood, AustraliaLove interacting with people and providing 5-star customer service? · Want to make a difference in people's lives? · Looking for a role with purpose and potential? · We have an exciting opportunity for a dedicated and hands-on customer service/admin professional at our busy he ...
-
Premier Customer Care Representative
12 hours ago
TNT Express Mascot, Australia**Who are we?** · At FedEx, moving the world doesn't only mean delivering for our customers around the globe. Moving the world is also about creating what's next · We're team FedEx - 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide ...
-
Customer Care Representative
1 day ago
Essilor North Sydney, AustraliaWe are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, crea ...
-
National Sales Manager
12 hours ago
Evans Petersen Healthcare North Ryde, Australia**The Company** · Our client is a global pharmaceutical company providing products and services to Hospitals and Medical professionals to improve the lives of acute and chronically ill patients. Currently, they are looking for an experienced pharmaceutical sales manager to manage ...
-
Customer Support Officer
4 days ago
Idameneo (No.789) Ltd North Ryde, AustraliaOne of Australia's leading healthcare companies, Healius is synonymous with quality, affordable and accessible healthcare for all Australians. It has an expansive network of pathology laboratories, collection centres and diagnostic imaging centres. Through this footprint and its ...
-
National Workcover Support
1 day ago
Demant North Ryde, AustraliaWho is Audika?- Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 17,500 staff in more than 30 countries and distributes hearing healthcare and intelligent ...
-
Marketing Manager
1 day ago
Edwards Lifesciences North Ryde, AustraliaThroughout our history, Edwards has helped transform the way physicians monitor and take preventative measures for cardio patients. Our Critical Care business unit specializes in advanced hemodynamic monitoring solutions, including artificial intelligence algorithms to provide pr ...
-
Study Tour Guide
4 days ago
Macquarie University North Ryde, AustraliaPRIMARY DETAIL · An exciting opportunity exists for casual Study Tour Guides to join our dynamic team. · - From $46.32 (HEW 3) per hour (Including casual loading and 10.5% super) · - Well-spoken, fluent English and clear communication · - Additional language or TESOL qualificatio ...
-
Training Coordinator
4 days ago
Achieve Australia North Ryde, Australia**Purpose of the role** · **Why join team Achieve?** · For many of our staff making a real difference to the lives of people with disability and working with a great, supportive teams is its own reward. · We appreciate that, but we want our team to know that we value them so offe ...
-
Lecturer
2 days ago
Macquarie University North Ryde, AustraliaPRIMARY DETAIL · This is an exciting opportunity for a experienced and driven Lecturer to join our dynamic team. · - Innovative and Supportive Environment · - From $115,787 to $136,995 p.a (Level B), plus 17% employer's superannuation and annual leave loading · - Leafy North Ryde ...
-
Student Recruitment Event Support
2 days ago
Macquarie University North Ryde, AustraliaPRIMARY DETAIL · Multiple casual roles available to support Macquarie University's upcoming Open Day and future key student recruitment events. · - $37.02 per hour plus superannuation. · - Multiple casual roles. Based at Wallumattagal campus, North Ryde. · - Casual work primarily ...
-
Customer Care Representative
2 days ago
FutureYou Sydney, Australia ContractJob description · Customer Care Representative - Mascot - 12month contract · Medical Industry - Great flexibility · $65, Plus Superannuation + benefits · Description · The Customer Service Representative is a critical member of the broader business and the first point of co ...
Client Care Representative - Eastwood, Australia - Sonova
Description
Love interacting with people and providing 5-star customer service?
Want to make a difference in people's lives?
Looking for a role with purpose and potential?
We have an exciting opportunity for a dedicated and hands-on customer service/admin professional at our busy hearing clinic in Eastwood (Sydney).
You will play an important role within our business providing exceptional service to our predominantly older clientele and helping them manage their hearing health in this diverse client facing role. Full training and ongoing support provided.
This is a permanent full-time position, working Monday-Friday, 9 AM to 5 PM.
Who are we?
Connect Hearing is a leading provider of hearing health care services with a network of 140+ centres nationwide. We exist to make a positive difference in our clients lives through better hearing.
We are proud to be part of Sonova, the leading manufacturer of innovative hearing care solutions, present in over 100 countries across the world. Our talented and passionate employees all over the world know they contribute to something greater than themselves – they create a life without limitation through the sense of hearing. Join our mission and become part of our team
What will you be doing?
What do you need to be successful in this role?
What's in it for you?
Sounds interesting?
If you feel that this opportunity is right for you we would love to hear from you