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  • Director/Senior Managing Consultant, Advisors - Melbourne - Mastercard

    Mastercard
    Mastercard Melbourne

    2 weeks ago

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    Description

    Job Description

    Servicing within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience.

    We provide value-added services and leverage expertise, data-driven insights, and execution.

    The Advisors Client Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management.

    Our Strategy & Transformation consultants lead clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges.

    They apply a broad set of problem-solving techniques to improve the client's overall strategy, performance, and operations.

    Key Responsibilities:

    • Deliver top-quality work as a Senior Managing Consultant (Acquiring SME) in the Advisors & Consulting Services team, with focus on building the Merchant Acquiring business.
    • Function as a Subject Matter Expert for consulting projects across the Australasia markets.
    • Operate in an SME capacity for multiple consecutive engagements.
    • Support Business Development team in the scoping of new engagement opportunities.
    • Collaboratively pitch proposals to new prospective client opportunities with Business Development.

    Requirements:

    • Experience in Merchant Acquiring at a financial institution, fintech, or Payment Facilitator or in a consulting role.
    • Proven background in the following Acquiring domains: Acquiring value chain, Ecosystem participants, Operating models, Segmentation and industry vertical specialism, Processing infrastructure (technical and operational), Commercial drivers, Risk & Compliance, Digital innovation.
    • Excellent verbal and written communication skills – be comfortable in leading an executive level discussion.
    • Ideal experience in a consulting organization.

    Security Responsibility:

    Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach; Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.


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