- Actively develop and foster a capable support and team network to ensure commitment to facility objectives.
- Ensure that a safety culture is embedded in the facility through Site Safety Compliance Plans, strategies and safety leadership in line with the 90 day action plan
- Manage allocation of appropriate resources and commitment of staff to enable achievement of facility objectives
- Be the topic matter expert in relevant area of responsibility to ensure operational and customer needs are aligned with delivery of high service quality
- Lead change and innovation within teams
- Drive new cultural practices, systems and processes that support desired change
- Manage internal and external stakeholder relationships, including managing customer relationships in collaboration with commercial and customer service teams, as required
- Manage Agent Delivery Partners, to deliver on Express and Premium products in the branch's geographical areas.
- Assist and identify opportunities for service and efficiency improvement within the facility.
- Analyse daily facility activities to identify processing control issues
- Use various data mediums to manipulate, analyse, and present data for continual processing improvement
- 3-4 years' experience in a Supervisor role, preferable Transport Background
- Strong people management skills to develop the current team
- Sound analytical and problem-solving skills
- Influence and Implement change in the business
- Safety focused
- Understanding of optimisation and process improvement
- We believe investing in our people is good for business.
Duty Manager- Wagga Wagga - Wagga Wagga City Council, Australia - Australia Post
1 week ago
Description
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Name
Site / Location
Ref #
Entity
Star Track Express PL
Opening Date
23-Apr-2024
Suburb
Work Type
Permanent Full Time
Description & Requirements
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We're part of the Australia Post Group. So, when you join StarTrack, you're joining something bigger. Ask our customers why they choose StarTrack, and they'll tell you, our unrivalled delivery network means we're their first choice. We get what theywant delivered their way - and fast.
Join a team committed to getting the job done right, first time.
Every day we deliver a premium service to our customers. We have an unrivalled network and an 11,000 strong team comprising 134 nationalities, who all share the same passion to make a difference for our customers.
What does the role involve?
The Duty Manager is responsible for leading a team of Team Leaders, drivers, and freight handler staff to deliver against agreed budget and performance outcomes. You will facilitate the continued improvement of the facility operations by analysing current performance, identifying improvement opportunities, and developing improvement action plans. This role is focussed on delivering continual efficiency improvement at the lowest possible cost in the pursuit of service excellence.
The role of the Duty Manager is to provide clear direction, accountability and collaboration across facility processing teams in alignment with business objectives. Day to day will see you:
What experience will you have?
We're looking for candidates that are motivated and able to bring the best out of people under their leadership. In terms of your experience, ideally you will have:
That's why we have a dedicated career coaching team for our employees. And we know that your life outside of work matters. So we have a culture that promotes a genuine work/life balance.
Together, our differences make us stronger.
With a reach across Australia and beyond, we're building a workforce that's as diverse as the communities we serve. Learn more about how we're supporting inclusion at Australia Post - If yourequire adjustments at any stage of the recruitment process, please reach out to the Talent Acquisition Diversity Team
Australia Post welcomes applications from Aboriginal and/or Torres Strait Islanders. Check out this short video to find out how we acknowledge and pay our respects to the Traditional Custodians ofthe land weoperateon.
Ready to join a delivery network without equal?
Clickapply now
See and hear more about what it's like to work in business support with us:
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