Base Support Officer - Williamtown, Australia - Department of Defence

Description

The Role

Do you enjoy networking and engaging with stakeholders? Do you thrive on problem solving and helping others achieve their goals? Are you an experienced Administration professional seeking a challenging and rewarding career? Are you interested in supporting the capability requirements of Defence? As a Base Support Officer, you will engage with stakeholders, customers and contractors to ensure the efficient delivery of essential services across the Base Support Area. You will have a sound understanding of departmental business and deliverables, exercise initiative and judgement in the interpretation and application of policy and work collaboratively with Defence enablers to resolve service delivery issues. You will be required to represent the department at various forums with professionalism and confidence, and recommend solutions and management strategies to whole-of-base operational issues. You will participate in the design and development of plans, and the execution of base activities relating to WHS, security, emergency and base management.

About our Team

The Base Management Team monitors and responds to base service delivery issues, to ensure currency and consistency with service delivery requirements, whilst actively identifying opportunities to implement improvements to service delivery to the future. The team works collaboratively with internal and external stakeholders to enhance the customer experience and to assure prescribed product and services standards are met within agreed time frames. Within the team, members build and sustain effective working relationships with team members and actively participate in meetings, work and group activities. The team evaluates activities and processes for compliance with legislation, regulations or standards, and design and recommend solutions to base operation issues that may be affecting the achievement of desired outcomes. The team also assess risks and provide guidance in relation to risk management strategies and develops, rehearses and maintains whole of base plans and instructions to achieve business objectives.

Our Ideal Candidate

The ideal candidate will possess:

• Resilience, personal drive and a focus on enabling others in support of Defence capability
• An ability to manage competing priorities and meet deadline
• An ability to working autonomously, and as part of a team
• A flexible approach while maintaining attention to detail within a dynamic environment
• An outcomes focus
• Sound communication and negotiation skills, both written and verbal
• Willingness to learn and be challenged
• An ability to adapt to change in a positive and flexible manner
• Initiative and sound judgement in the interpretation and application of policy. Have a genuine interest and demonstrated ability in providing excellent customer service If you are looking for a position where you will engage with various stakeholder, in an indoor/outdoor context, and enjoy working in a role where no two days are the same, then we recommend you engage with the Contact Officer and discuss further.