- Build strong relationships through engagement with customers, colleagues, and other key stakeholders
- Document current and future state processes and identify opportunities for improvement.
- Use information gathering techniques to proactively discover requirements and synthesise information accurately, completely, and coherently.
- Work collaboratively with delivery teams and business stakeholders to gather, validate and document business requirements and develop recommendations and solutions that meet business and customer needs.
- Raise, and support mitigation and resolution of, risks and issues using established tools and frameworks were applicable.
- Create detailed user stories to support delivery.
- Work close with squad / project members, including but not limited to Delivery lead, Scrum Master, Developers, Tech Leads, and Business stakeholders to identify, capture, plan and deliver the scope of work.
- Mentor/train team members; participate and contribute to Business Analysis Chapter and/or forums providing insights and thought leadership.
- Suncorp offers a hybrid way of working where you will be expected to be in the office approx. 2 days per week.
- ESSENTIAL: Minimum 4 years' business analysis experience in a project/delivery orientated role; from a large organisation and on large transformation projects
- PREFERRED: Previous experience working for Suncorp
- Minimum 3 years' Agile, Lean and waterfall experience including knowledge of Agile practices, workshops, and Agile ceremonies facilitation
- Some understanding of testing/QA would be advantageous
- Must be able to translate and understand business and technical requirements and provide appropriate alternatives and solutions to meet those requirements.
- Must have excellent communication skills, strong stakeholder engagement, relationship management and influencing skills including experience in dealing with various levels of stakeholders internally and externally.
- Strong problem-solving and negotiation skills
- Strong team player with a positive, proactive attitude, willingness to learn and desire to make a difference
- Must be able to manage multiple complex initiatives with competing deadlines, while also working autonomously.
- Discounts and offers on a range of retail favourite stores as well as banking and insurance products.
- A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks secondary carer leave, and unlimited paid emergency response leave.
- Invest in your brighter future with ongoing study support and career development programs.
- Give back to our communities with payroll giving, donation matching and paid volunteer leave.
- Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.
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Senior Business Analyst - Port Melbourne, Australia - Vero Insurance
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