HubSpot CRM Senior Analyst - Melbourne - Myob Group Limited

    Myob Group Limited
    Myob Group Limited Melbourne

    1 week ago

    Default job background
    Description

    We are MYOB Group Limited, a business management platform designed to unleash the potential of businesses across Australia and New Zealand As a pioneer in finance and accounting software, we have evolved to become so much more. We empower our customers in Australia and New Zealand to Start, Survive and Succeed: all in one place.

    We seek individuals who bring diverse perspectives, creative thinking, and a drive to enhance our culture. Take your career to new heights at MYOB.

    About the role

    This is an exciting opportunity for a HubSpot Senior Analyst to play a pivotal role in optimising the effectiveness of our frontline teams and enhancing our customer experience. With expertise in process design and platform optimisation, you will make a tangible impact on both the business and the people who rely on you.

    This is a 12-month Fixed Term Contract with the potential to extend.

    In this role, you will...

    • Transform Business Processes: Design and optimise business processes that power HubSpot functionality.
    • Champion Efficiency: Configure workflows, dashboards, and properties within the HubSpot ecosystem to empower teams and deliver measurable results.
    • Promote Innovation: Identify the best way to utilise HS features, drive adoption, and maximise HubSpot's potential for our business goals.
    • Govern Data Integrity: Ensure our CRM remains clean, organised, and actionable with your governance expertise.

    What we require from you...

    • HubSpot Expertise: Proven experience (3+ years) as an administrator across HubSpot Sales and Service hubs, with technical proficiency in configurations, definitions, and troubleshooting. HubSpot Certification is essential.
    • Process Automation and Design: Skilled in automating workflows and designing business processes to optimise key operations.
    • Analytical and Reporting Skills: Strong analytical abilities, including data analysis and reporting to support decision-making.
    • Organisational Skills: Demonstrated ability to manage deadlines and thrive in a fast-paced environment with high attention to detail and quality.
    • Business Analysis: Proven ability to document requirements and provide insights through business analysis.

    Our Culture & Benefits

    Our values have stood the test of time. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters.

    Learn more about what it's like to work at MYOB and our company culture.

    Work in a flexible environment, complete with financial assistance to set up your home office… it's called Flexperience, and it's designed by you and your team.

    Our partnership with Smiling Mind supports the wellbeing of our team members and customers.

    Drive your own learning via conferences, in-house training, LinkedIn Learning, study assistance, and a strong focus on leaders creating a learning environment.

    A variety of leave options, including purchased leave, parental leave, domestic violence leave, transgender leave, volunteer leave, study leave, and more.

    Communities built around 'Wellness', 'Belonging' and the 'Planet' where you can make a meaningful contribution.

    Access to best-in-class discounts and vouchers from leading retailers.

    We are proud to be a Circle Back Initiative Employer and commit to responding to every applicant.

    MYOB is an equal opportunity employer and we champion diversity. Don't meet every single requirement? Still apply. Research tells us that women and underrepresented groups are less likely to apply unless they meet every single requirement. At MYOB, we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. Moving to 'CultureAdd' means adding team members who not only value MYOB's standards and workplace culture, but also bring an aspect of diversity that positively contributes to MYOB. So, if you're excited about this role, or about MYOB, we'd still love to hear from you.

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