C&I Operations Administrator - City of Melbourne - Shell Energy

    Shell Energy
    Shell Energy City of Melbourne

    20 hours ago

    Description

    C&I Operations Administrator

    Join Shell Energy in a pivotal operations role supporting Commercial & Industrial customers across their full lifecycle. This is more than administration, you'll be at the centre of customer operations, ensuring service excellence and resolving complex queries.

    • Manage daily operational tasks and stakeholder queries across the C&I Gas portfolio
    • Resolve service orders, transfers and billing exceptions within agreed service levels

    You will bring experience in an operations, administration or customer-focused role (energy retail highly regarded) strong problem-solving skills with high attention to detail ability to prioritise multitask and meet tight deadlines confident stakeholder engagement skills across phone and email channels proficiency in Microsoft Office Excel capability advantageous)


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