Technical Customer Success Manager - Melbourne

We are seeking an experienced Customer Success Manager (CSM) for a long-term contract to own and drive customer success ensuring a seamless high-quality experience throughout the entire customer lifecycle. · Act as the primary conduit between customers and internal teams · Build ...

The Customer Success Manager will manage a high volume portfolio of approximately 200 named Commercial and Mid Market accounts.You will work closely with Sales Technical teams and Cyber Threat Analysts to ensure that customers achieve ongoing value from their Darktrace investment ...

This isn't your classic 'keep the customers happy' role. We're looking for someone who can own the VIC customer journey end-to-end: onboarding, training, adoption, upsell, renewal, · and do it with energy humour and genuine connection.We're looking for someone who can make a room ...

Customer Success Manager.Based in Melbourne you'll guide customers through onboarding handover, · adoption, · training and ongoing optimisation ensuring they are confident users of the system · and not relying on manual workarounds or external spreadsheets. · ...

We are seeking a proactive and customer-focused Customer Success Manager to join our growing team. · Lead the onboarding process for hospitality venues from project kick-off to go-live. · Train users set up their system solve operational roadblocks guide them through industry bes ...

This is a full-time hybrid role based in Melbourne, · VIC. The position reports into COO and offers immense growth · and development opportunities.The Customer Success Manager is responsible for customer adoption · and time-to-value by leading the Customer Success function across ...

The Client Success Manager is responsible for managing the operational performance of client accounts while building strong, trusted relationships with key client stakeholders.This role has a direct impact on revenue, service delivery and client satisfaction requiring strong comm ...

We're expanding and looking for an experienced Customer Success Manager / Head of Customer Success who wants to step into a growth-driven role within the booming personal development and transformation industry. · We support ambitious individuals who are ready for change and comm ...

We're improving the world of work, one shift at a time, for 80% of the world's workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. · ...

We're looking for a Customer Success Manager to champion the client experience and ensure we meet our commitments across support, client governance, roadmap initiatives and projects.You'll set the cadence and communication that ensure our interactions are consistent, proactive an ...

Dentally is a leading provider of integrated dental software solutions designed to help practices operate more efficiently and deliver exceptional patient experiences. · Guide new and existing customers through a structured success journey from post-onboarding to long-term optimi ...

Tapi is a high-growth SaaS company revolutionising property maintenance with innovative software solutions. · This isn't your classic "keep the customers happy" role. We're looking for someone who can own the VIC customer journey end-to-end: onboarding, training, adoption, upsell ...

We have an immediate need for a Customer Success Manager (CSM) to join our team in Australia.As a Customer Success Manager for Enterprise and Strategic accounts, you will own the relationship and account management activities for high-value customers.Reporting to the Sr.Manage a ...

We are seeking a proactive and customer-focused Customer Success Manager to join our growing team. · In this role, you'll be at the heart of onboarding new customers onto Supy · Ensure they hit the ground running with our inventory management system · ...

+Job summary · We are looking for an experienced Customer Success Manager to join our APJ team.+ResponsibilitiesManage a portfolio of customers in the ANZ region. · Help customers implement and achieve ROI from our product suite. · +SkillsCreative self-starter mentality. · ...

The Client Success Manager role is fundamental in delivering a memorable product experience for our clients, · We want to be the best in SaaS and we're halfway there. We're now looking to add another outstanding CS professional to our growing team. · As a Client Success Manager y ...

We are seeking a highly motivated and customer-focused Customer Success Manager to join our team. · Bachelor's degree in Business Marketing or a related field (or equivalent practical experience) · Proven experience as a Customer Success Manager Account Manager or in a customer-f ...

The Lion Advisory is hiring a Customer Success Manager to own client relationships end-to-end and ensure clients feel supported, informed, and confident in their growth. · Own the full client lifecycle from onboarding to renewal · Be the primary point of contact for client commun ...

We're expanding and looking for an experienced Customer Success Manager / Head of Customer Success who wants to step into a growth-driven role within the booming personal development and transformation industry. · This is not a traditional corporate role. · It is a chance to alig ...

We're searching for an Advisory-level Customer Success Professional to manage and grow a dynamic mid-market portfolio through scalable engagement, strategic insight, and data-driven customer outcomes. · 3–5+ years in Customer Success, Account Management, or SaaS leadership (mid-m ...

Joining TeamRLD means being part of a global effort of over 2000 team members making a difference in healthcare every day. We're searching for an Advisory-level Customer Success Professional to manage and grow a dynamic mid-market portfolio through scalable engagement, strategic ...