ServiceNow Developer - Canberra, Australia - Kirra Services

Description

Must be able to obtain Negative Vetting Level 1 Security clearance.

The department is looking to engage an enthusiastic ServiceNow Developer to join a multi-disciplinary delivery team. You will support and actively contribute to the development and administration of the ServiceNow platform.

The role will be responsible for, but not limited to:

• Develop ServiceNow solutions including scripting, configuration, integrations, and customisations.
• Collaborate with business analysts, user researchers and service designers to understand business requirements and translate them into iterative prototypes through to the development of final working solutions.
• Maintain and enhance existing ServiceNow applications and modules.
• Provide advanced technical support for ServiceNow by troubleshooting, implementing bug fixes and root cause analysis.
• Ensure system stability and performance by performing regular maintenance and upgrades.
• Work in accordance with agile principles and practices including participation in agile ceremonies.
• Document all technical designs, specifications, and knowledge transfer materials.
• Collaborate with IT and business teams to develop best practices for ServiceNow development.
• Train and mentor junior developers.
• Stay on top of new ServiceNow features and functionalities and incorporate them into the development process.
• Contribute to the continuous improvement of the ServiceNow platform by providing recommendations for process and system enhancements.

Mandatory:

• Demonstrated experience in designing, developing, and maintaining ServiceNow applications and integrations using best practices and standards.
• Proficient in developing and customize ServiceNow modules, workflows, forms, and scripts
• Collaborate with stakeholders to gather requirements and provide technical expertise in ServiceNow that meet business requirements.
• Knowledge and experience of ServiceNow solutions.
• Understand and apply ITIL processes and best practices.
• Experience in using ServiceNow modules – ITSM, ITOM and HR.
• Monitor system health and proactively address any issues to minimize downtime
• Knowledge and experience with Microsoft development practices, platforms, and technologies, including:
  • Office 365 platforms
  • SharePoint
  • Azure DevOps
• Strong documentation and communication skills, with the ability to translate clearly between business areas and technical teams.
• Certifications such as ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM), and ServiceNow Certified Application Developer (CAD).
• Exposure to Microsoft Azure Dev Ops.
  • Agile working methodologies
  • Pipeline management
  • Service integrations
  • Repository management and branching
• Flexible skillset and a willingness to learn new and emerging technologies with an enterprise focus.
• Experience in managing or participating in ServiceNow implementation projects

Last Name

Email

Phone Number

Are you an Australian Citizen

Yes

No

Do you hold a current AGSVA Security Clearance?

Yes

No

Current or previously held Security Clearance.

Baseline

NV1

NV2

Other

N/A

Are you willing to complete a Police/Criminal History Check?

Yes

No

Do you hold a current drivers license?

Yes

No

Do you have the ability to work an after hours roster (7am-7pm)?

Are you currently represented by another recruitment agency? If so, please list below.

Are you currently employed?

What is your notice period for your current employer?

Kirra Services is a Supply Nation Certified ICT Service Provider. Specialising in Hardware and Software procurement for Government, Corporate and Education. Services include cyber, consulting, recruitment, and project management.