Assistant Manager - Wollongong City Council, Australia - Saucedit Pty

Description

Are you a hospitality professional with a passion for delivering exceptional guest experiences? PEPE's On The Beach is seeking a motivated and dynamic Assistant Manager to join our team. As an Assistant Manager, you will play a key role in ensuring the smooth operations of our beachfront venue and in providing outstanding service to our patrons.

Responsibilities:

Operational Excellence:

Assist the venue manager in overseeing day-to-day operations, including opening and closing procedures, staff scheduling, and inventory management.

Collaborate with various teams to maintain high service standards and uphold the venue's reputation.

Guest Relations:

Greet and interact with guests to ensure a welcoming and positive dining experience.

Address customer inquiries, feedback, and concerns in a professional and timely manner.

Supervise and support staff members, fostering a positive and cohesive team environment.

Provide guidance and training to team members to ensure optimal performance and professional growth.

Quality Control:

Monitor the quality of food, beverages, and service, ensuring they meet the venue's standards.

Maintain a keen eye for detail to uphold the presentation and ambiance of the venue.

Assist in managing budgets, controlling costs, and optimizing revenue generation.

Collaborate with the management team to implement effective strategies for financial growth.

Health and Safety:

Ensure the venue complies with health and safety regulations, fostering a safe environment for guests and staff.

Address any safety concerns promptly and implement preventive measures.

Qualifications:

Proven experience in a supervisory or assistant management role within the hospitality industry.

Strong leadership and team management skills, with the ability to inspire and motivate staff.

Excellent interpersonal and communication skills, with the ability to build positive relationships with guests and colleagues.

Exceptional problem-solving abilities and the capacity to handle challenging situations with professionalism.

Customer-focused mindset and a passion for delivering outstanding service.

Knowledge of local regulations and licensing requirements in the hospitality industry.

Flexibility to work evenings, weekends, and public holidays as required.

Proficiency in relevant software for scheduling, inventory management, and point-of-sale systems.

Join our team at PEPE's On The Beach and contribute to the success of a premier beachfront dining experience. If you are a dedicated and experienced hospitality professional with leadership skills and a commitment to excellence, we encourage you to apply. Visit to submit your application for the Assistant Manager position and help us create memorable moments for our guests.

Note: Only shortlisted candidates will be contacted for further assessment.

Venue Location

2-14 Cliff Rd, Wollongong, NSW, 2500

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