PlayWell Strategic Manager - Melbourne, Australia - Sportsbet

    Sportsbet
    Sportsbet Melbourne, Australia

    Found in: Talent AU C2 - 2 weeks ago

    Default job background
    Full time
    Description

    Sportsbet's Customer Sustainability Function exists to ensure that Sportsbet has the most sustainable customer base for generations to come. We achieve this through category leading customer safety and harm minimisation practices

    • Be part of one of the most innovative companies in Australia
    • A place to be yourself and thrive
    • Recognised as a Top 10 place to work for women (by Work180) & Top 25 companies for career development (by LinkedIn)

    About Us
    Sportsbet is a leading Australian e-commerce business in the online wagering sector, bringing excitement to over 2 million Aussies. We do this by living our values to create an innovative entertainment brand, trailblazing products and best-in-class platforms that deliver great experiences to our customers.

    We have over 1,300 team members at Sportsbet but as part of the Flutter Group , we're a true global player.

    Committed To Responsible Gambling

    Our commitment to responsible gambling is genuine and demonstrated through the wide range of responsible gambling initiatives and tools.

    We're proud to be the leaders in responsible gambling in our industry, not just locally, but globally.

    About The Role

    Reporting into the Head of Play Well and Safer Gambling (SG) Strategy, this role is responsible for driving forward Sportsbet' Safer Gambling strategic agenda, ensuring we deliver on our SG aspirations, setting the tone and leading the industry on consumer protection. The successful candidate will play a key role in the delivery and day to day running/oversight of Real Time Intervention (RTI) as well as bringing strategic opportunities to the forefront for consideration. This role will be a key liaison point for other teams, an SG SME and voice of Safer Gambling within Sportsbet.

    Responsibilities Include:

    • Develop and deliver a Safer Gambling strategy and roadmap for 2024/2025 that materially transforms how Sportsbet offers market leading consumer protection
    • Ongoing management day to day of Real Time Intervention for Sustainability including working with data product, product management, insight and analytics for reporting, insights, development test outcomes, customer enrolment etc to deliver the future of consumer protection
    • Create and capture new ideas and analyse feasibility to ensure that Sportsbet pursues initiatives that deliver maximum consumer protection with a particular focus on how Sportsbet best uses its data to prevent harm
    • Ability to execute, manage, measure and review strategic initiative