Consultant / Senior Consultant - Haymarket, Australia - Aon Hewitt

Description

Consultant/Senior Consultant
There are a number of exciting opportunities for career progression within our Talent Analytics Business - Human Capital.

Aon is in the business of better decisions and our Talent Analytics team helps clients make better decisions based on the insights, advice and productised data solutions that we provide.

This drives our position as the trusted advisor which in turn enables our team to identify new opportunities for our industry-focussed advisory consulting services.

As a Consultant/Senior Consultant, you will work within the team to provide specialist advice along with our high-quality data products and value-added services to our client portfolio, with a particular focus on client experience and retention.

This is a hybrid role with the flexibility to work both virtually and from our Aon offices.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

General overview:
Responsible for ensuring the optimal client experience and value for Aon clients:
Providing quality advice utilising our data, platforms and insight capabilities
Problem-solve with clients through your specialist knowledge
New Client & User Onboarding
Ensure Client Data obligations are met and accurate.
Continuously educate clients as new data, product features and system improvements are released.
Help clients get maximum value from their subscription and relationship with Aon through best practice.

Responsible for commercial success for Aon:
The retention of your client portfolio while also assisting on strategic plans in partnership with the Industry Engagement team.
Understanding client segment trends and articulating the story behind the data into actionable insights.
Integrating your evolving specialist knowledge into product management and development where relevant.
Delivery of bespoke Talent Advisory Consulting and client projects comprises approximately 20% of role.

Part of a dynamic team:
Work with a range of local and regional colleagues in Analytics and Insights, Industry Engagement, Sales and Consulting teams.
Collaborate with global Customer Success, Client Services and Data Operations teams as you oversee Client Management and Support.
Participate in provision of feedback and collaborate with industry and global product leaders to improve Product Coverage / Content.
Skills and experience that will lead to success
We are flexible on working backgrounds, whilst looking for someone with a helpful and client led approach, able to work with multiple stakeholders and guide clients through processes, for context we are interested in:
Consulting, Finance or HR background with experience in Remuneration / Benefits / Reward.
Experiences in a client relationship position, with interest in developing new client relationships and your brand within the industry.

You will be highly analytical with sound project management and problem-solving skills and the ability to multi-task in a varied role.

Also open to earlier career graduates with capability in data analytics: excel, data visualisation tools eg Power Bi.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce.

Our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon.

Furthermore, all colleagues enjoy two "Global Wellbeing Days" and volunteer days each year, encouraging you to take time to focus on yourself and the community.

We operate on a flexible, hybrid basis.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential.
As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law.

Please contact us to request an accommodation on Reasonable
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves.
Aon is proud to be an equal opportunity workplace.
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