Level 3 Engineer - East Brisbane, Australia - Exclaim IT

    Exclaim IT
    Exclaim IT East Brisbane, Australia

    2 weeks ago

    Default job background
    Full time
    Description
    • Location: East Brisbane, Queensland
    • Type: Permanent
    • Job #16573
    • Salary: A$80,000

    About the role

    Our client is seeking a Level 3 Engineer (Network) on a fulltime permanent basis. The ideal candidate will be familiar with managed service systems in small – medium sized businesses. This position includes site work which involves liasing with clients so good communication, time management and strong relationship development skills are a must.

    Role requirements

    • Carry out the site and system audits
    • Guide clients with corrections and system changes if required
    • Site documentation updates
    • Deliver regular maintenance, monitoring, management, remediation, and emergency support to key clients.
    • Check weekly scripts to attend to system alerts
    • Attend bi-monthly site visits for visual checks of hardware

    Skills

    • Effectively work across Microsoft Network Technologies
    • Demonstrable experience as an L3 Desktop Engineer
    • Minimum 6 years' experience in Network Engineering
    • Adept at Microsoft Network Technologies
    • Strong knowledge of Essentials server and other small business IT technologies (RD services etc)
    • Work proactively and attend to any future service requirements with clear communication with the client
    • HPE servers and HP workstations
    • Windows 10 /Server 2016+
    • RD Services /Thin Clients
    • Netgear, Sonicwall and Draytek
    • VMware Hypervisor ESXi
    • MS Exchange 2016&365, SQL
    • LAN /WAN technologies
    • Backup, Imaging, NAS, & Data Recovery solutions
    • Sound knowledge of IPv4
    • Sound understanding of ethernet switching technologies.
    • Sound understanding of IP routing and forwarding
    • Networking Ceritifications

    Contact details

    For a confidential discussion about the role, contact Naomi via or -

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