- Provide great customer service, reflecting solid knowledge of customer needs and perception of best value
- Execution of the Water Utility division tactical plan including both sales and marketing activities
- Continually grow and develop personal expertise within products and applications relevant to the market sector and customer base
- Deliver added customer value reflecting a sell-through mindset, demonstrating an understanding of end-customer needs and where relevant, development of key end-user relationships
- Apply Sales Excellence principles utilising SAP CRM
- Collaborate with Sales Development Managers (SDM) and Key Account Managers (KAM) to improve profitable sales growth across National Key Accounts
- Collaborate with all relevant stakeholders in the division to achieve goals
- Retention and growth of key customers including dealers, consultants, and end-users maintaining personal contact with all key stakeholders (buying and non-buying)
- Identify and implement new opportunities within the division to increase the share of wallet and potential growth areas
- Conduct customer training including online and face-to-face formats
- Any other responsibilities commensurate with the position as required
- Experience in B2B sales in water-related industries such as pumps, plumbing, groundwater, irrigation, hydraulics, or solar/renewables preferred
- Sound knowledge of hydraulic, mechanical, and electrical systems
- Ability to direct processes or projects and liaise with multiple stakeholders to achieve effective and acceptable outcomes
- Experience in the principles of Sales Excellence
- Proficient in a range of software tools such as SAP, MS Office & CRM
- Experience in delivering product and application-based training
- Possess a solid understanding of the relevant systems, local laws, specifications, and regulations where applicable for the customer's requirements
Account Manager, Grundfos Water - Kewdale, Australia - GRUNDFOS
Description
Are you excited about technical sales and enjoy solving problems for your customers?
Are you eager to join a great sales team, pioneer solutions, and exceed customer expectations?
Do you have a curiosity to explore what is possible?
Then we have an interesting position for you at Grundfos
As part of the Groundwater & Irrigation team within the Grundfos Water division, this position as Account Manager will achieve sales growth, and margin targets and improve customer satisfaction results with assigned customers.
The candidate will be able to carry out agreed annual tactical plans, and activities and support management and colleagues within the team to deliver team targets. This role will be based in our office in Kewdale, Western Australia however regional locations can be discussed.
Responsibilities:
Skills and Experience Required:
More Information
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