Technical Support Engineer - Perth, Western Australia
Only for registered members Perth, Western Australia
1 month ago
* This salary range is an estimation made by beBee
Job summary
Technical Support Engineer to join their expanding team based in Perth, this will be a remote role with future expectations to work in a hybrid model.
Responsibilities
- Deliver technical support and troubleshooting for PV and hybrid solar systems.
- Assist with installation and commissioning via phone, email, and on-site visits.
- Provide advanced diagnostics and high-level support for solar and battery systems.
- Conduct training sessions for installers on system installation and best practices.
- Collaborate with internal teams to resolve escalated technical issues.
- Maintain and update technical documentation to support field operations.
- Identify and communicate opportunities for product improvements based on field feedback.
Qualifications
- Bachelor's degree in Electrical Engineering or a related field (preferred)
- Minimum of 2 years' experience working with solar, battery, and inverter systems
- Solid understanding of inverters, hybrid energy systems, and related technologies
- Familiarity with AS/NZS and relevant Australian electrical standards
- Strong verbal and written communication skills, with a customer-focused approach
- Willingness to travel as required for site visits and support activities
Job description
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