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  • Customer Service Lead - Brisbane - Revere Recruitment

    Revere Recruitment
    Revere Recruitment Brisbane

    3 days ago

    Default job background
    Description

    Customer Success Lead - Sales & Intake

    We are excited to partner up with the Pop Family, a values-driven organisation built on a culture of excellence, driven by a passion for making a meaningful impact and creating ripples of change in the world.

    About the Role

    • Work as part of our support crew to ensure smooth running of Pop Business
    • Lead the onboarding of new clients using HubSpot CRM and various digital tools
    • Engage with potential clients through phone calls, emails, and website inquiries
    • Sell services and match clients with the perfect speech pathologist
    • Pro-actively follow up clients along the customer journey to troubleshoot any barriers

    About You

    • Proven customer service, intake and sales experience in a high-volume environment
    • Strong knowledge of Google Suite, Zoom, CRM systems equivalent to Hubspot, Salesforce, Pipedrive, Zoho Desk, and Slack
    • Excellent prioritisation skills and flexibility to problem-solve quickly

    What We Offer

    • A fast-growing company with amazing career growth opportunities
    • A generous reward on offer

    Where to Find Us Online

    • Instagram: @popfamily.au
    • Facebook: @popfamily.au
    • Podcast: Search Pop Family Podcast wherever you listen to your favourite true crime stories

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