- Shift times: 7am - 3pm or 3pm - 11pm (the occasional overnight shift required)
- Awesome team culture
- Grow your skills and build your resume
- Oversee the daily front office operations and work closely with the Front Office Manager
- Manage guest complaints efficiently, with dignity and respect for both the guest and the Accor name
- Supervise and monitor Team Members with true leadership ability that motivates the entire team
- Provide a high level of customer service and a genuine personable service style that blows our guests away
- Assist in the preparation of rosters and use Excel on a daily basis
- A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
- The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
- The flexibility to work shifts including early mornings, evenings and weekends
- A person with proven leadership experience within a hotel environment
- Knowledge of Sihot PMS - advantageous
- Have previous experience in a Front Office hospitality role
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Assistant Manager - Northern Rivers, Australia - Grupo Mantra
Description
Located between the Tweed River and the beautiful Coolangatta Beach, Mantra / Sebel Twin Towns Hotel & Apartments, is just a short stroll to the famous Greenmount beach and Rainbow Bay. A main feature of this property is the covered walkway through to everything that Twin Towns Services Club has to offer. All the energy of local dining, bars and entertainment makes working here exciting and different each day.
We are seeking an experienced front office professional with a passion for service to join our dedicated Front Office Team as a Full Time Assistant Manager.
As our next Assistant Manager, you will:
What we are looking for:
