- Management of the day to day operation of Front Office, Telephones, and Night Audit functions.
- Ensure service standards are maintained in the aforementioned areas.
- Ensure profitability is maximised.
- Ensure customer/guest and staff needs are met. Additional Information
- Work Your Way - Flexibility to ensure a work life balance
- Car Parking.
- Learning programs through our "Learn your Way" platform, ongoing training and development opportunities (self-pace, virtual webinars, face to face).
- ALLHeartist, Employee benefit card, offering discounted accommodation, food and beverage at Accor properties worldwide.
- Mental health and well-being support initiatives.
- Access to our Employee Assistance Program.
Assistant Front Office Manager - Melbourne, Australia - Accor
Description
Company Description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS
Job DescriptionAbout you
As an Assistant Front Office Manager, you will show your leadership and interpersonal strengths to maximise the Rooms Operations. You are a driven problem solver with a creative approach to delivering the ultimate guest experience.
What you will be doing?
Our Hotel - The Novotel & ibis styles Melbourne Airport isa new dual-branded, 464-room hotel opening on 1 July 2024.
The Novotel Melbourne Airport with 248 rooms, and ibis Styles Melbourne Airport with 216 rooms, will be located just steps away from Terminal 4, Melbourne Airport. Guests will enjoy access to a fitness centre, conference rooms, pool, co working space and a number of food & beverage venues which form the hub of the mixed-use precinct.
This will be a village centre supporting the airport community as a place to gather and socialise for everyone who travels and works from the airport precinct.
What is in it for you?
Our commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.