Retail Team Leader - Brisbane Airport - Australia - QLD
1 day ago
Job description
Grow your retail career in the exciting buzz of a secure airport environment
News Travels store offers the latest newspapers, books, magazines, beverages and confectionery. Browse this month's top 20 new release book titles, or shop for puzzle and quiz books for in-flight entertainment. All your last-minute travel necessities are on hand from basic medicinal and personal hygiene remedies to reading glasses, notebooks, pens, travel adapters and audio accessories.
At LagardèreAWPL, we're not just the largest Travel Retail operator in the Pacific – we're the most passionate With 150+ stores across Australia, & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team
The Role:
We're looking for a committed and enthusiastic Team Leader to join our retail family at Brisbane Airport in a Full-Time capacity. If you love connecting with people, creating memorable customer experiences, and inspiring others – this is your moment.
*Flexibility to do both AM&PM a big bonus but not mandatory. We operate 22 hours a day.
*Store trades from
What You'll Do:
Deliver standout customer experiences – lead by example
Guide and support your team to meet service and sales targets
Maintain high visual merchandising and presentation standards
Communicate clearly and respectfully with customers and team
Bring accountability, reliability, and positivity to every shift
What We're Looking For:
Experience in a team leadership role within a fast-paced retail or hospitality setting
Confident communicator and motivator
A passion for customer service and making people feel welcome
Ability to stay organised, focused, and cool under pressure
A respectful and team-oriented attitude
Flexible availability (early mornings, nights, weekends & holidays)
Valid working rights & ability to obtain an Aviation Security ID Card
Perks & Benefits:
Parking – No one likes paying for it We offer free/subsidised airport parking for our employees
Staff Discounts – You'll get exclusive discounts on products in our stores + extra savings on water and hot beverages
Career Development – Our Better Together development program offers opportunities to upskill, take on new challenges, and grow your career within our vibrant network
Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements
Employee Referral Program – Refer your awesome network to our team and if they're hired, you'll receive a reward + you'll go into the running to win an end-of-year bonus
Wellbeing Leave & Employee Assistance Program – From day one our permanent employees receive a paid Wellbeing Leave day, and everyone has access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it
Work in a Dynamic Airport Environment – Where no two days are the same
We Value Diversity & Inclusion
At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.
Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.
Ready to lead a team and make an impact where every day is different? APPLY NOW and take the next exciting step in your career with LagardèreAWPL
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