Client Relationship Consultant - South Australia - My Plan Manager

    My Plan Manager
    My Plan Manager South Australia

    1 week ago

    Default job background
    Description

    Client Relationship Consultant - South Australia

    A full-time, permanent position based in Adelaide.

    About the Role

    We are seeking a Client Relationship Consultant to join our Relationships team.

    Your Responsibilities

    • Connect with clients by phone to understand their needs.
    • Process invoices and reimbursements in line with our service standards.
    • Support disability service providers to present Agency-compliant invoices.
    • Work proactively with providers to ensure a single point of resolution for client queries.

    About You

    To be successful in this role, you will have:

    • Previous experience in administration, customer service or call centre roles.
    • The proven ability to build relationships and work collaboratively in a team.
    • The ability to multi-task, including typing and talking simultaneously.
    • Strong communication and problem-solving skills, as well as an empathetic approach.

    What's On Offer

    We offer:

    • Full-time positions with flexible rostering (between 8am and 6pm, Monday to Friday).
    • A bright, modern and sustainable office in a prime city location.
    • The opportunity to arrange hybrid working arrangements upon completion of probation.
    • Ongoing training, support and guidance to help you reach your full potential.
    • A monthly reward and recognition program.
    • Room for career growth.
    • An extra two days of paid leave each year to engage in volunteering activities with a registered charity of your choice.

    Salary Range

    $65,000 - $75,000 per annum, depending on experience.



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