- Drives sales growth through mid to long term account or business planning.
- Defines and drives a predictable rhythm of the connection (Ro C) in collaboration with peers and/or leadership.
- Guides sales teams/leadership on sales motions/strategies for opportunity management (e.g., up-sell, cross-sell, renewal, recapture) as a subject matter expert.
- Drives awareness and clarity of Corporate or Time Zone programs.
- Drives optimization and improvement in sales team processes and capabilities across the region(s).
- Partners with Area Transformation Leads, Area Capability Leads, and Business and Sales Operations (BSO) to remove sales roadblocks, drive utilizations of investment, increase customer/partner-facing time, and enhance seller/partner capability and effectiveness.
- Leads analytics on key revenue drivers (e.g.
- Acts as a subject matter expert to convey the value of tools and drive the effective and rigorous usage of common and/or new processes and tools developed for the wider business to improve internal and external communications and engagements.
- Supports segment leader capacity as a senior leader.
Senior Sales Excellence Lead - Melbourne, Australia - Microsoft
Description
Full timeSubsidised health insurance + stock discounts
The Sales Enablement & Operations (SE&O) team for Microsoft Customer and Partner Solutions (MCAPS) drives the development and execution of the commercial strategy and field operating model for Microsoft's customer and partner facing organization.
SE&O works to simplify and optimize our operating model and develop strategies to empower the most productive and trusted commercial business on the planet.
This includes how the organization benefits customers and partners, enabling MCAPS to support them more effectively, efficiently, and with differentiation.
The ANZ SE&O Team is looking for a Sr.Sales Excellence Lead for our Customer Success Unit (CSU) who will act as a trusted leader and advisor to the CSU leadership team.
The focus of the Sales Excellence role is to be a driver of sales discipline and execution excellence, as well as a thought leader, accelerating business growth by translating insights into actions.
This position is a strategic contributor operationalizing strategy, driving growth, increasing seller productivity and driving cultural transformation.This role will work with managers and sellers across the CSU organization, Sales Excellence & Operations, Finance, and other key corporate stakeholders.
Do you like to simplify, move quickly and generate energy -this is the role for youMicrosoft's mission is to empower every person and every organization on the planet to achieve more.
As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.
Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
QualificationsRequired/Minimum Qualifications
4+ years experience in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field OR equivalent experience.
3+ years of experience using data to drive business outcomes or inform business decisions.3+ years of experience managing relationships with stakeholders, clients, and/or customers.
Additional or Preferred Qualifications
Bachelor's Degree in a related field.
3+ years managing projects, including planning, managing timelines, and tracking progress, and/or change management experience.
Responsibilities
Business Partnership and Support
Contributes to integrating strategy components (e.g., programs, blueprints), cascading, aligning, and executing the defined strategy across region(s).
Provides in-depth business insights and recommendations to effect positive changes.
Leads efforts and coaches less experienced team members to streamline and improve the Ro C cadence across region(s).
and industry solutions.
Guides sales teams/leadership to generate new business and accelerates the closing of existing opportunities.
Sales Coaching for Growth and Transformation
Assesses and anticipates customer/partner needs and applies or develops methodologies and resources to transform seller capabilities, sales processes, and/or partner engagement processes.
Models transformation to a coaching culture.Integrates feedback on sales challenges or blockers.
Guides relevant teams to develop actions based on the feedback.
Driving Sales Process Discipline
Leverages and develops reporting and analytical capabilities to generate data-based insights and enable visibility into revenue and forecast for sellers, sales managers and leaders, or partners.
Leverages the feedback to influence engineer/partner teams on improving tools.
Supporting Executive Capacity
Advises on and contributes to various aspects of business management (e.g., employee engagement, resource allocation, change management, building high-performing teams) in collaboration with leadership and cross-functional teams.
Represents the segment as an internal advocate and an extension of the segment leadership.Report this job advertDon't provide your bank or credit card details when applying for jobs.
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