Customer Service - Port Melbourne, Australia - Bega Cheese

Bega Cheese Port Melbourne, Australia

5 days ago

Full time

Description

If you are curious & creative, invested in not only your own success but also the growth of others, and believe in building the Great Australian Food Company, then you might be the one for us

Join a large Australian owned iconic brand based in Docklands - Flexible work environment
Start your journey with Bega Group - Great career opportunities within
12 months contract to cover maternity leave

About the role

We currently have an opportunity to cover maternity leave for a Customer Service Officer – Export to join the team based in Docklands. The purpose of the role of Export Customer Service is to manage the customer order life cycle from order receipt to invoice, and export documentation. The role will ensure Bega's export license is protected by operating in a manner that is compliant with dairy export legislation and complying with country export regulation. The role will act as a 'customer champion' within the business to ensure that the customer's needs are met within business rules. You will work with internal and external stakeholders to drive excellence across our processes and improve the customer experience.

Responsibilities:

Receive orders from customers and confirm within agreed supply timeframes.
Process export sales contracts and orders in the system.
Ensure Product meets specific Country/Customer requirements (i.e., additional testing, label requirements and block product).
Provide order status updates to account managers and customers as required. Maintain all customer profiles in support systems, ensuring details are current.
Work with our internal and external stakeholders to secure bookings via air or sea for our export customers

About you

Experience with Customer Service and solid knowledge of customer order process
Exceptional attention to detail and interpersonal skills
Demonstrated understanding and preferably experience with export regulatory and documentation requirements
Great problem solving and decision-making abilities
Excellent written and verbal communication skills

The Bega Story

Bega Group is home to many trusted and iconic food and beverage brands. Whether it's VEGEMITE on toast, a Big M on the go or a Zooper Dooper on a hot day - you've probably grown up enjoying the iconic products we proudly manufacture every day at Bega. Being named in the Top 10 Strongest Australian Brands of 2022, our vision is to become The Great Australian Food Company

Our growth story of becoming a successful ASX listed company with an annual turnover in excess of $3 billion and approximately 4,000 employees, is made possible by our dedicated workforce who live and breathe our values every day. We have a strong regional focus and proudly support the communities where we work, live and play. At Bega, we are proud of our heritage and will continue to build great opportunities to encourage our people to develop and thrive. Come and be a part of our success story as we continue to build The Great Australian Food Company

Life at Bega

Company culture and our values are very important to us. From flexible working arrangements and regular social catch ups, we're committed to fostering a supportive and agile work environment for our team.

Join a dedicated, forward-thinking and innovative culture
Grow with us, through opportunities for career development and progression
Contribute by giving back to your community through charities we partner with
Access to mental and physical health programs through our wellbeing portal and programs
Enjoy excellent employee benefits, including flexible working, purchased leave options and salary continuance insurance

Our Docklands office is the hub for our corporate functions within the Bega Group. Freshly renovated and looking brand new, you'll enjoy lots of natural light and great facilities to take advantage of, including a fully stocked fridge loaded with a range of Bega products We are right next door to Marvel stadium and some of Melbourne's best restaurants, cafes and bars.

Applications

At Bega, diversity and inclusion is a business priority, we want everyone to be themselves regardless of their background, religion, sexual orientation, age or gender so we can truly reflect the customers and communities that we serve. No matter how you identify, we encourage talented people from all backgrounds, abilities and identities to apply for roles at Bega.

We will accept applications from all people with the right to live and work in Australia.

Customer Service

3 days ago

Allan Hall HR Port Melbourne, Australia

Join Seadan - the leading wholesaler in the Electronics Security Industry · - Great Port Melbourne location. Close-knit, small team environment · - Full time role, immediate start available · **About Us**: · Seadan Security and Electronics is a customer-focused, market-leading wh ...
Customer Service

5 days ago

Veritas Recruitment Pty Ltd Tullamarine, Australia

**Work Type**: · - Permanent - Full Time**Work Mode**: · **Industry**: · **Location**: · - Tullamarine - Victoria**Salary**: · $70, $90,000.00 Yearly · **Reference**: · - BH-25923**ABOUT THE COMPANY** · Australian-owned, our client is a freight forwarder, 3PL and Supply Chain pro ...
Customer Service

1 week ago

TRS Resourcing Tullamarine, Australia

Permanent Full-Time Position · - $75,000 - $80,000 + Super · - Tullamarine Location · **Sales Support / Customer Service** · TRS Resourcing has been tasked with Sourcing and Screening experienced Sales Support / Customer Service people for our client in Tullamarine, VIC, 3043. Th ...
Customer Service Representative

4 days ago

Bright Food Asia Pacific Pty Ltd Port Melbourne, Australia

**Introduction**: · About the Company · The Calendar Cheese Company is Australia's leading importer and distributor of International and Australian specialty cheese. We are proud to offer the largest range of speciality cheeses and dry goods in the Australian market. Calendar Che ...
Customer Service Officer

1 week ago

Amiga Engineering Pty Ltd Tullamarine, Australia

**Customer Service Officer - 2 positions available** · We are looking for an enthusiastic and experienced Customer Service Officer to join our team based in Tullamarine, VIC. This person must have mechanical aptitude; capable of managing in-coming customer enquiries and quoting a ...
Customer Service Representative

5 days ago

Melt Executive Port Melbourne, Australia

Our client is a leading provider of equipment solutions, specialising in inspection equipment across various industries globally. The company is currently seeking a motivated individual to join their team as a Customer Support Representative for the Australia & New Zealand region ...
Customer Service Representative

1 week ago

NEXTDC Port Melbourne, Australia

Company Description · At NEXTDC we are building the heart of Australia's high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and internati ...
Customer Service Specialist

1 day ago

DSV Melbourne Airport, Australia

Job Req Number: 73995 · Time Type: Part Time · Are you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply chains flowing? Join us and be a part of DSV's global family. · DSV Solutions is seeking to hire a ...
Customer Service Manager

1 week ago

dnata catering Melbourne Airport, Australia

**Do you want a high-flying corporate career working for the world's largest air services provider, based in Melbourne?** · We have an exciting opportunity available for a **Customer Service Manager** to join our friendly and supportive team based in **Melbourne** on a **full-tim ...
Customer Service Agent

1 week ago

Wymap People Melbourne Airport, Australia

ASAP Start · - Penalty Rates · - Airport Location · Wymap People are currently seek a Customer Service Agent to support our leading Ground handling client on a long-term ongoing basis. · **About the role**: · - Working in a fast paced environment · - Entering data into required s ...
Customer Service Representative

1 day ago

NEXTDC Tullamarine, Australia

Company Description · At NEXTDC we are building the heart of Australia's high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and internati ...
Customer Service Representative

2 days ago

Alchemy Global Solutions Tullamarine, Australia

**ABOUT ALCHEMY** · Alchemy was founded to help consumers and enterprises realise the full value of used technology so that we can help make buying a used smartphone, laptop or other technology an easy and reliable experience for all users. · Aside from the obvious economic benef ...
Customer Service/administration

5 days ago

CP Recruitment Tullamarine, Australia

My Client is a wholly Australian and privately owned veterinary wholesaler who has been supporting the veterinary industry for 45+ years. · We offer familiar & friendly old fashioned customer service from people you know and trust. · We provide prompt Same Day Delivery for our Me ...
Customer Service Representative

14 hours ago

Fresh Sheets Port Melbourne, Australia

**About Fresh Sheets**: · Fresh Sheets is Melbourne's premier Airbnb turnover service, driven by a commitment to impeccable service and hospitality. As the leading name in professional home preparation for Airbnb hosts, our mission is to ensure every guest steps into a pristine e ...
Customer Services Representative

1 week ago

Caterpillar Tullamarine, Australia

**Career Area**:Finance**: · **PRINCIPAL DUTIES AND RESPONSIBILITIES**:Responsibilities may vary but, may include various combinations of the following. · - Collects delinquent active contracts through telephone contact and field visits · - Authorizes and conducts equipment repos ...
Customer Service Officer

3 days ago

Synergy Placements Port Melbourne, Australia

Permanent Employment Opportunity · - National 4PL Company · - Port Melbourne Location · We have an exciting opportunity for a Customer Service Officer to join a rapidly growing Logistics company based in Port Melbourne on a permanent basis. Our client is a National 4PL company wh ...
Customer Services Representative

2 days ago

Caterpillar Tullamarine, Australia

**Career Area**: · Enterprise Cross Functional · **Your Work Shapes the World at Caterpillar Inc.** · When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world ...
Customer Service Representative

1 week ago

Recruit19 Tullamarine, Australia

Exciting role within a well-established freight forwarding company · - Tullamarine location with onsite parking · - Great team culture · **You are** a customer service specialist with fantastic communication skills. You have a 'can do' attitude and gain satisfaction from solving ...
Customer Service Representative

1 day ago

Healthcare Professionals Group Tullamarine, Australia

**About the company** · Our client is a world-class logistics company passionate about supplying logístical support for the health and biopharmaceutical industry. · **About the opportunity** · This role is responsible for providing an outstanding customer experience and solution- ...
Customer Service Representative

1 week ago

Bright Food Asia Pacific Pty Ltd Port Melbourne, Australia

**Introduction**: · About the Company · The Calendar Cheese Company is Australia's leading importer and distributor of International and Australian specialty cheese. We are proud to offer the largest range of speciality cheeses and dry goods in the Australian market. Calendar Che ...