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  • Finxl | Project Manager - Contact Centre - Asap Start - 6 Months + - Sydney - Tideri Jobbörse

    Tideri Jobbörse
    Tideri Jobbörse Sydney

    1 month ago

    Default job background
    Description

    At FinXL I.T Professional Services, an Australian-owned company delivering innovative technology-enabled business solutions and consulting services, we're seeking a skilled Contact Centre Project Manager.

    Our diverse client portfolio includes industry leaders in Telecommunication, Banking and Finance, Commercial Corporations, and State and Federal Government Departments.

    This key role demands strategic thinking, meticulous planning, and exceptional stakeholder management skills. You'll collaborate with cross-functional teams and senior stakeholders to ensure the successful delivery of a high-impact project that redefines customer engagement.

    Key Responsibilities

    • Manage the full lifecycle of the contact centre implementation project
    • Coordinate with technical, operational, and leadership teams to meet project milestones
    • Develop comprehensive project plans, ensuring alignment with business objectives and timelines
    • Engage and influence stakeholders at all levels, managing expectations and securing buy-in
    • Identify risks and proactively implement mitigation strategies
    • Drive clear and consistent communication across all teams and stakeholders
    • Ensure adherence to budget, quality, and scope requirements

    You Will Bring

    • Proven experience in managing contact centre implementation projects
    • Exceptional stakeholder management skills, with the ability to navigate complex organizational dynamics
    • Excellent communication and leadership abilities
    • A solutions-focused mindset and a drive for excellence

    We offer a competitive salary of $100,000 - $120,000 per annum, depending on experience.


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