- Join the largest regional health service between Sydney and Melbourne
- Competitive salary + generous salary packaging options
- Dynamic work environment and collaborative team culture
- Flexibility for Work-Life Balance
- Generous leave allowances for many roles
- Comprehensive Learning and Growth Opportunities
- Access to wellness programs and fitness passport
- Inclusive Workplace Culture
- Situated at the foot of the Aussie Alps and on the banks of the Mighty Murray River
- Albury Wodonga's lifestyle is one you can afford to enjoy
- Knowledge of Health Insurance and its application to patients in hospitals
- Integrity with cash collections
- Ability to liaise with patients regarding insurance requirements and charges.
- Experience with hospital admission systems
- Well developed MS Office skills
- Understanding of hospital funding sources
- Ability to meet strict guidelines and priorotise tasks
- Mandatory : Relevant tertiary qualification or previous experience in a front line customer service, sales or marketing/promotional role, liaising with customers and clients.
- Mandatory : Extensive knowledge, understanding and ability to interpret legislation relating to both the Public & Private Health Care systems, particularly relating to Department of Health Funding & patient financial classifications with a key focus on revenue optimisation.
- Mandatory : Previous experience liaising & networking with large organisations such as Private Health Insurance Companies, Department of Veteran Affairs, Motor Vehicle Accident Authorities, and other third parties relating to patient fees and charges.
Patient Liaison Officer, Revenue Services - Wodonga, Australia - Albury Wodonga Health
Description
About the Role
The Patient Liaison Officer will be a valued member of the Revenue Services Team and will be required to assist in the collection of patient information, corresponding with Health Insurers and other funding bodies and organising additional services for patients . We are actively seeking candidates who meet the following requirements to apply for this exceptional opportunity.
Employment Type: This is a Permenant part time opportunity 28.00 hours per week.
About Albury Wodonga Health (AWH)
AWH serves as the largest regional healthcare provider between Sydney and Melbourne, situated in the twin cities of Albury and Wodonga. With a dedicated team of over 3,000 professionals, we proudly service a population of 300,000 across North-East Victoria and Southern NSW. Our extensive network encompasses two primary hospital campuses and an additional 22 sites, delivering a diverse range of emergency, surgical, women and children's, community, mental health, allied health, and sub-acute services. Our growth continues with the opening of a state-of-the-art Emergency Department in 2024, and excitingly, the construction of a new hospital at our Albury site by 2028. This expansion will greatly elevate our ability to service the needs of our community, and we need a great team of people like you to accomplish this.
What awaits you at AWH?
We are committed to our Employee Value Proposition and will deliver on our key pillars of Growth, Balance, Contribution and Lifestyle.
We provide comprehensive induction and training to set you up for success, offer exceptional Rewards and Benefits and continuously nurture your professional growth by providing opportunities for development.
We also offer relocation support to assist with securing local housing, arranging childcare/education (if necessary), and seeking employment opportunities for partners, establishing social connections, and seamlessly integrating into the Albury Wodonga community during your transition.
Are you ready to become part of our team?
For more role-specific information, please refer to the attached Position Description. You are also encouraged to reach out to the person on the job advert for a confidential discussion. Salary and terms will be in accordance with the relevant state EBA or Award.
Explore our Candidate Information Pack to uncover compelling reasons to embark on this career journey with us and become part of our fantastic team.
AWH prioritises Equal Employment Opportunity, Ethical Practice, and embraces Cultural Diversity and Social Inclusion. We welcome applications from Aboriginal and Torres Strait Islanders. Please note that appointments are contingent on satisfactory pre-employment checks including Criminal Record check and working with Children checks.
Important Notice: All healthcare workers must be fully vaccinated or hold an approved medical contraindication certificate. Successful candidates will need to provide documentation of their COVID-19 and flu vaccination status.
Not the right role for you? Let us know what you're seeking
If you don't meet all the requirements of this role, please submit your details to AWH as you may be a great fit for another role.
Submit your details through AWH Community Talent Pool and our team can connect with you if a suitable position arises.