- Providing excellent customer service via various methods, including email, chat, phone, and creating help centre articles. This also includes administrative functions of our systems, such as updating customer information.
- Processing and reconciling BPay and Direct Debit deposits to customer accounts, in line with internal fraud control measures.
- Testing and assisting with the reporting of technical issues to the internal Jumbo Product Team, including passing on feedback and ideas for continuous improvement.
- Assisting with marketing functions, including posting on social media and creating blog posts.
- Staying up-to-date with changes in procedures, gameplay, and products offered to customers via our websites and apps, and confidently relaying this information to our customers.
- Having strong attention to detail and tailoring responses to our customers' needs while ensuring a focus on resolving issues.
- Proven customer service experience.
- Strong communication skills, both verbal and written.
- Confidence in dealing with a wide variety of customers.
- Computer skills.
- An Employee Assistance Program offering counselling and coaching sessions.
- Talent management, including career and skills development.
- A fresh, gourmet lunch every day, prepared by an onsite chef (Brisbane).
- Social activities, including corporate games, soccer, and team events.
- Internal promotion, lateral transfers, and secondments opportunities.
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Support Officer
8 hours ago
Queensland Corrective Services City of BrisbaneProgram Management Support Officer · The Community Corrections and Specialist Operations Command (CCSO) is undergoing significant transformational change and project delivery. To support this, the CCSO Program Management Office (PMO) has been established to enhance CCSO project a ...
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IT Support Officer
1 week ago
Ontario Health Brisbane CityIT Support Officer · To contribute to the future of mobility and sustainability, consider a role at Vossloh. · This is a permanent position. · Your Tasks · Provide efficient IT support for internal stakeholders on various products and services. · Troubleshoot and resolve a wide r ...
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IT Support Officer
1 day ago
SilverChef Ltd. City of BrisbaneJob Category: Call Centre and Customer Service, IT · About Us · We are a fast-growing global finance business that does things differently. Our portfolio of financial products helps hospitality businesses get started and grow. We've invested over $2 billion in the hospitality ind ...
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Business Support Officer
1 week ago
Queensland Corrective Services City of BrisbaneQueensland Corrective Services (Organisation site) · Org Unit 4: Transformation Office; Organisational Capability; Brisbane CBD · The Business Support Officer plays a vital role in ensuring the delivery of quality administrative services to Transformation Office teams. This posit ...
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IT Service Support Officer
1 week ago
Acendre City of BrisbaneJob Title: Service Support Officer · We are seeking a highly skilled Service Support Officer to join our IT Service Support team based in Brisbane. The successful candidate will be responsible for providing high-quality support to staff of the Attorney-General's Department (AGD) ...
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Coronial Support Officer
1 week ago
Qld Traffic City of BrisbaneJustice and Attorney-General Organisation site http://www.justice.qld.gov.au/ · The Coronial Services Officer is part of the Operations Team providing administrative and case management support working with the Coronial Support Officer and Coronial Investigations Officer within t ...
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Business Support Officer
1 week ago
Moreton Bay Regional Council City of BrisbaneJob Description · A 12 month max term contract for a Full Time Business Support Officer with a 9 day fortnight and a salary of $73,057pa + 12% super. · The role involves working in a hybrid, flexible environment and is part of the Building and Plumbing Services team in Developmen ...
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Executive Support Officer
2 days ago
Queensland Government City of BrisbaneExecutive Support Officer · Main responsibilities · Provide high-level confidential secretarial and administrative support to the General Manager - Metro North Mental Health, facilitating a customer-focused, high-quality, and efficient service. · Liaison with high-level key stake ...
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Executive Support Officer
1 week ago
Department of Justice QLD Brisbane Full timeJob Description · The Financial Services Branch, as part of Corporate Services Division, provides high quality advice and support to the department and its stakeholders through effective management, quality assurance and compliance, meeting financial reporting obligations and ens ...
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Technology Support Officer
10 hours ago
Queensland Government Queensland**Technology Support Officer - Deskside Support Services** · At the Queensland Fire Department, we are seeking a highly skilled Technology Support Officer to join our Deskside Support Services team. This role will play a critical part in delivering high-quality technical services ...
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Senior Support Officer
1 week ago
Lutheran Education Australia Ltd City of BrisbaneJob Title: Senior Support Officer (Helpdesk) · The St Peters Lutheran College is seeking a highly motivated and skilled individual to fill the permanent, full-time position of Senior Support Officer (Helpdesk) within our Information Technology Services Department. · As a Senior I ...
- Metro South Health City Of Brisbane Full time
Job Title: · Office Manager and Executive Support Officer · About the Division: · The Division of Heart, Lung and Critical Care provides comprehensive critical care, surgical and medical specialties, and diagnostic radiology services to patients with Pulmonary Arterial Hypertensi ...
- Metro South Health Brisbane Full time
Job Description: · The Division of Heart, Lung and Critical Care seeks an Office Manager and Executive Support Officer to provide administrative leadership and high-level secretarial support. · This role supervises and coordinates the administrative team within the Executive Offi ...
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Guest Support Officers
1 week ago
The Star Ent Group Brisbane City**Guest Support Officer Role at The Star Brisbane** · This is an exciting opportunity to join our Safe Gambling team in Brisbane on a full-time basis and contribute to fostering a safer gambling culture at The Star. · The Guest Support Officer reports directly to the Safer Gambli ...
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Administration/Office Support
15 hours ago
Certis Group Brisbane Full timeAdd expected salary to your profile for insights · CERTIS is an Australian leader in partnering on commercial building and construction projects. Since establishment, we've offered high-quality end-to-end regulatory compliance services for the built environment. · About the Role ...
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Administrative Support Officer
5 days ago
QLD Traffic Brisbane Full timeAdministrative Support Officer - Infection Management Service · Temporary part-time opportunity to provide a multi-skilled variety of administrative tasks and duties in support of Infection Control Services. · About the Role · The Administrative Support Officer will play a key ro ...
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HACDSP Support Officer
15 hours ago
Hammond Care Brisbane Full timeAdministrative Support Role · This role provides administrative support to the Team Leader and National Program Managers, ensuring smooth operations across assigned portfolios. · The responsibilities include managing key tasks, diary management, travel coordination, procurement, ...
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Hearing Support Officer
5 days ago
Department of Justice QLD Brisbane Full timeJustice and Attorney-General (Organisation site) Operations Support; Queensland Civil & Administrative Tribunal; Courts and Tribunals; Brisbane City · As a Hearing Support Officer, you will be responsible for supporting Tribunal decision makers and parties during Tribunal proceed ...
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Sales Support Officer
1 day ago
Elders City of BrisbaneAbout the Role · We are seeking a Sales Support Officer to join our Wacol team on a permanent, full-time basis. · In this dynamic role, you will be the first point of contact for our clients and play a key part in delivering exceptional customer service by processing sales, gener ...
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Service Support Officer
5 hours ago
Churches of Christ in Queensland City of BrisbaneJob Title: Accounts Payable | Service Support Officer · At Churches of Christ, we are one of Australia's largest and most diverse not-for-profit organisations, with a legacy of care and compassion spanning over 140 years. · We are guided by our mission to create a positive and in ...
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Logistics Support Officer
2 days ago
Louis Dreyfus Company B.V. Brisbane Full timeLouis Dreyfus Company (LDC) is a leading merchant and processor of agricultural goods, leveraging our global reach and extensive asset network to deliver for our customers around the world - safely, responsibly and reliably. Our diversified activities span the entire value chain ...
Customer Support Officer - City of Brisbane - Jumbo Interactive Limited

4 days ago

Description
At Oz Lotteries, we exist to make dreams come true. We bring Australians joy and delight with more chances to win more often.
We offer everyday Aussies the chance to dream and win on a wide range of commercial and charity lotteries. Our platform is convenient and trustworthy, allowing customers to play popular commercial lotteries like Powerball and Oz Lotto, as well as charity lotteries.
Job Overview
You will work as part of the Customer Support team, providing our customers with an exceptional experience while using the Ozlotteries.com website and mobile app.
This role involves:
Requirements
Benefits
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Support Officer
Queensland Corrective Services- City of Brisbane
-
IT Support Officer
Ontario Health- Brisbane City
-
IT Support Officer
SilverChef Ltd.- City of Brisbane
-
Business Support Officer
Queensland Corrective Services- City of Brisbane
-
IT Service Support Officer
Acendre- City of Brisbane
-
Coronial Support Officer
Qld Traffic- City of Brisbane
-
Business Support Officer
Moreton Bay Regional Council- City of Brisbane
-
Executive Support Officer
Queensland Government- City of Brisbane
-
Executive Support Officer
Full time Department of Justice QLD- Brisbane
-
Technology Support Officer
Queensland Government- Queensland
-
Senior Support Officer
Lutheran Education Australia Ltd- City of Brisbane
-
Officer Manager And Executive Support Officer
Full time Metro South Health- City Of Brisbane
-
Officer Manager and Executive Support Officer
Full time Metro South Health- Brisbane
-
Guest Support Officers
The Star Ent Group- Brisbane City
-
Administration/Office Support
Full time Certis Group- Brisbane
-
Administrative Support Officer
Full time QLD Traffic- Brisbane
-
HACDSP Support Officer
Full time Hammond Care- Brisbane
-
Hearing Support Officer
Full time Department of Justice QLD- Brisbane
-
Sales Support Officer
Elders- City of Brisbane
-
Service Support Officer
Churches of Christ in Queensland- City of Brisbane
-
Logistics Support Officer
Full time Louis Dreyfus Company B.V.- Brisbane