Rostering Coordinator - Townsville, Australia - Just Better Care

Description

About Us:

Across Australia Just Better Care provides in-home aged care and disability support services, supporting people to live independently. We are currently looking for a Permanent Full-Time Finance Officer to join our Townsville team. Join a growing national network where you can make a difference and practice your values in a positive, friendly and flexible work environment.

Job Purpose:

The Rostering Clerk is responsible for the coordination of day-to-day operational schedule management across all program activities (NDIS, Brokerage, Insurance, Private customers, Home Care Packages). This role is a permanent part-time position, 20 hours/5 days a week 8am-1:30pm. Focus is to be placed on supporting the safe, efficient and effective delivery of customer service, both in the home and in the community.

The Rostering Clerk, is responsible for the scheduling of field staff across all program activities, in line with current award conditions and contractual obligations as outlined in service agreements and Government funding program guidelines. Therefore, the Rostering Clerk's main accountabilities include coordinating and monitoring the planner to ensure high quality, customer-tailored support is provided to each customer, in line with their individual needs and expectations. Customer choice and diversity must be respecting and considered at all times.

Further duties required of this position include, setting and meeting mutually agreed priorities, whilst monitoring work flow in the areas of responsibility. The Rostering Clerk has the authority to exercise a degree of autonomy within the key areas of responsibility and will be required to exercise initiative and professional judgement where practices and direction are not clearly defined.

Duties and responsibilities may include:

All employees to provide customers with high quality support that addresses individual needs and enhanced independence, abilities, community participation and/or quality of life. All employees are expected to:

Demonstrate consideration, understanding and respect for customers and their families at all times in all interactions.

Ensure personal and team contribution support overall team effectiveness by demonstrating a high level of commitment and efficient follow through of any tasks until completion or as otherwise agreed with the Managing Director.

Monitor and report performance against KPIs and take corrective action as required.

Consult and collaborate with colleagues, managers and subject matter experts (internally and externally) to ensure the best possible outcomes for Just Better Care.

Provide a safe working environment within your area of responsibility, actively participating in and supporting a 'safety first' business culture.

Ensure compliance with Statutory and Regulatory requirements, as well as Just Better Care policies, processes and procedures.

Emulate and encourage others to adhere to Just Better Care's values in all work-related activities.

Other duties to support the business as required.

Minimum Certificate III or IV in Aged Care, Home & Community Care, Individual Support or Disability Services (preferred)

Current CPR / First Aid Certificate

Current and satisfactory Criminal Record Check

NDIS Worker Screening ID/Yellow Card

Blue Card (Working with Children Check)

Current Australian Driver's Licence

Reliable, registered and insured vehicle (comprehensive insurance)

Smartphone with internet access

Effective organisational skills

Diligent with strong attention to detail

Next steps:

If you would like to join our growing team and become part of our friendly, professional network please apply today by clicking on "Apply for this job". Possible starts with you.

Possible starts with you

What We Offer

Work the hours that suit you, so you can easily juggle life's other commitments.

Work close to home

Work local, and assist people in and around your own community.

Training

Grow your knowledge and skills with our training programs and online Learning Management System.

Employee Assistance Program

If you ever need additional counselling or support, we're always here to help.

Weekly Pay

Stay on top of your cash flow and your everyday expenses with weekly pay.

Recognition Programs

We have local and national program in place to reward and recognise our team members.

This information will be used solely for the purposes of your application for employment with Just Better Care. We will never share your personal information with any person or organisation unless we have your written permission to do so, or are required to by law or subpoena.

• Yes I agree to the privacy statement *

Personal Details * Required field

• Title *
• First name *
• Last name *
• E-mail *

Digits only or add + for international numbers

• Street *
• Street Cont.
• City, Town or Suburb *
• Postcode or Zipcode *
• Country *
• State, Region or Province *
• LinkedIn URL (Please click on your profile and copy the URL from your profile page.)

Questions

• Do you have Proof of Current Working Rights in Australia? *
• Yes, permanently with no restrictions.
• Temporarily with no restrictions.
• Temporarily with restrictions.
• I require sponsorship.
• Do you have a current drivers licence and a reliable, registered and insured vehicle? *
• Yes, I have a licence and my own car.
• Yes, I have a licence and can regularly access a car.
• Yes, I have a licence, but no access to a car.
• No, I do not have a licence.
• Do you have a current Criminal Record Check? *
• Yes
• No, I do not currently have this, but I am willing to obtain
• No, I do not have a current federal police check
• Do you have NDIS Worker screening clearance? *
• Yes, I have a current NDIS Worker screening clearance.
• No, I do not currently have a current NDIS Worker screening clearance, but I am willing to obtain.
• No, I do not currently have a NDIS Worker screening clearance and cannot obtain.
• Do you have a Working with Children Clearance? *
• Yes, I have a Working with Children Check
• No, I do not have a Working With Children Check but I am willing to obtain
• No, i would prefer not to work with children
• Do you have a current First Aid Certificate? *
• Yes, I have a current first aid certificate
• No, I do not currently have a first aid certificate, but I am willing to obtain
• No, I do not have a first aid certificate
• Do you hold a current CPR Certificate?* *
• Yes, I hold a current CPR Certificate
• No, I do not hold a current CPR Certificate
• Do you have previous experience in Community Care, Aged Care or Disability Support? (Please select all that apply) *
• Aged Care
• Disability Support
• Community Care
• None
• Do you hold a current qualification in Aged Care, Disability, Community Care or Nursing? *
• Certificate III
• Certificate IV
• Nursing Degree
• I have a qualification that is not listed
• I do not have a qualification
• Do you have a smart phone with internet access? *
• Yes
• No
• If yes, please specify which type? *
• Do you speak any other languages than English? *
• Yes
• No
• If yes, please specify which?
• Are you COVID Vaccinated? Have you received 1 or 2 doses of the vaccine? Can you provide required evidence as per the PHO *
• Can you tell me a bit about yourself and your expectations of this role. *
• What attracted you to this role? *
• Why should we hire you? What qualities can you bring to the role and Just Better Care? *
• Please advise of your earliest available start date *
#J-18808-Ljbffr