Manager Victim Engagement, Youth Justice - Melbourne VIC

Overview · Work Type: Fixed-term - Full-time · Salary: $138,631 - $185,518 · Grade: VPS 6 · Occupation: Community services · Location: Melbourne - CBD and Inner Metro suburbs · Reference: VG/D02952FEB2026 · At the Department of Justice and Community Safety, we're looking for peop ...

Job description

Overview

Work Type: Fixed-term - Full-time

Salary: $138,631 - $185,518

Grade: VPS 6

Occupation: Community services

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/D02952FEB2026

At the Department of Justice and Community Safety, we're looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We're all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. If you think you can do the job and would be a good fit for our department, we'd love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children's rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit

We're proud of the important work we do across Victoria. Want to be part of it?

• Lead establishment and operationalisation of new services to support victims of youth offending
• Great opportunity - Fixed term / full time role until June 2028
• VPS6 salary: $138,631 to $185,519 plus superannuation

About Us:

Victim Services, Support and Reform (VSSR) is part of the Police, Racing, Victims and Coordination (PRVC) group in the Department of Justice and Community Safety (DJCS). VSSR is responsible for the delivery and reform of services to victims of crime, placing victims at the centre of the justice system.

VSSR delivers the Victims of Crime Helpline, Victims Register, Victims Assistance Program (VAP), Restorative Justice for Victims of Crime, the Victorian Government's participation in the National Redress Scheme, the Historical Forced Adoption Scheme and the restorative engagement of the redress scheme for Victoria Police employees.

In addition to providing direct services to victims of crime, VSSR leads the development and implementation of victim-related policy and program innovation within DJCS and across government. This includes working closely with other areas of DJCS, Justice entities, other government departments and external stakeholders.

The Victim Engagement, Youth Justice team is new and will be established in 2026 to deliver a state-wide service to victims of offending by young people. The team will work to ensure that victims' rights under the Victims Charter are enlivened, and that victims are identified, linked with supports and provided opportunities to participate in the youth justice system. The team will provide direct support to clients in some Children's Court locations and support victims to participate in youth justice restorative justice processes. The team will work very closely with:

• The new Youth Justice Victims Register and may support victims to provide information to the Youth Parole Board.
• The VSSR team responsible for contract management of the VAP, including development and monitoring of key performance indicators, building and maintaining strong stakeholder relationships and leading training and practice uplift activities.

About the Role:

The Manager, Victim Engagement Youth Justice (the Manager) will initially work closely with the VSSR Design and Innovation Projects team to establish services, leading preparation of operational procedures, practice guidance and referral processes with stakeholders. The Manager will also participate in recruitment processes and other procurement processes as required.

Once services commence, the Manager will be responsible for leading the day-to-day operations of service delivery - strategically leading, mentoring and coaching staff, liaising with stakeholders, identifying risks and developing response strategies and creating a culture of inclusion and safety across the service.

Some of your duties will include:

• Working collaboratively with the leadership team in Victim Services Innovation in Criminal Justice to ensure consistency, cohesion and continuous improvement across the suite of restorative services delivered by the Branch.
• Initiating and maintaining strong and effective working relationships with internal and external stakeholders.
• Managing a multi-disciplinary team with a strong focus on capability development to support practice improvements and innovation.

About You:

The role suits an experienced and dynamic manager who is strategic and a creative thinker with proficient organisational and planning skills who enjoys leading a multidisciplinary team in a sensitive and c omplex environment. The role also requires dealing with material that can be challenging and distressing and will best suit a candidate who is resilient and empathetic.

How to Apply:

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include reference checks, national police checks and misconduct screening. Dependant on the role, other checks may include VicRoads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

IMPORTANT INFORMATION:

CHILD SAFE STATEMENT OF COMMITMENT:

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

Applications close Sunday 15 March 2026 at 11.59pm

Posted

20 February 2026