Service Customer Care Specialist - Bunbury - beBeeCustomer Liaison

    beBeeCustomer Liaison
    beBeeCustomer Liaison Bunbury

    5 days ago

    Job title: Service Receptionist

    Description

    As a central customer liaison, you will work in our service centre to provide efficient customer service.
    You act as a go-between from the customer to the service and repair departments of an organisation, ensuring relationships are developed and maintained. Responsibilities include providing quotes for vehicle service and repair discussions with customers on problems and warranty issues; determining customer requirements; developing relationships; assisting with enquiries, bookings, scheduling over phone or email while agreeing drop off/pick up times;
    processing invoices/repair orders/warranty; liaising with customers/service technicians to determine timelines; arranging loan vehicles.

    Key Requirements

    • Provide excellent communication skills.

    Benefits

    • Australian work rights required.

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