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Notting Hill

    Sales Administrator - Notting Hill, Australia - Draeger Australia Pty Ltd

    Draeger Australia Pty Ltd
    Draeger Australia Pty Ltd Notting Hill, Australia

    4 days ago

    Default job background
    Full time
    Description

    At Draeger we believe in our people & their potential. We also believe in life saving technology.

    Joining us, provides you with the opportunity to make a real difference to the lives of our community; and in return we want to empower and help you grow.

    We are global, innovative, cutting edge and loved by our customers. At the same time, we proudly honour and stand by our down to earth, authentic and relaxed culture.

    We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce.

    What You Can Expect - The Opportunity
    The primary responsibility of the sales support administrator is to manage the administrative tasks alongside the Sales Support Team. The team overall is responsible to manage the Eco system of various tools and processes to increase efficiency.

    Responsibilities include:

    • Ensuring the accuracy and cleanliness of data within all the Systems

    • Regularly auditing and cleansing data to prevent duplication and maintain data quality

    • As a Lead Key-User, providing first-line support for Sales System related issues.

    • Working with Global and / or IT department to resolve technical problems.

    • Managing user roles, profiles, and permissions to ensure data security and appropriate access levels.

    • Onboarding new users and deactivating users who leave the organization.

    • Complete process of setting up new customer accounts.

    • Liaising with the sales teams and regularly updating and validating customer information, managing account changes, and ensuring the integrity of the data throughout the customer lifecycle.

    • Working with the credit team to resolve invoice related issues

    What are we looking for?
    The ideal candidate for this role will have:


    • Two or more years previous experience in a customer service/sales support role.

    • Knowledge of CRM/SAP (Preferred)

    • Analytical with great attention to detail.

    • Interpersonal skills in order to facilitate customer needs and satisfy them.

    • Strong verbal and written communication skills.

    • Understanding of corporate standards in relation to customer service.

    • Ability to work with multiple systems and prioritise work to meet tight deadlines and manage high workloads.

    What's in it for you?
    Make a difference and join the Dräger team and in turn we will provide you with:


    • An attractive remuneration package, reviewed annually

    • An annual bonus

    • A unique, supportive and proud culture

    • A flat structure giving you access to all leaders

    • Excellent on the job training

    • Genuine career & professional development opportunities

    • Employee Assistance Program for you and your family

    • Benefits, discounts and Star Awards

    • Recognition and service programs and birthday vouchers

    • Salary sacrificing options.

    Who we are
    An international leader in life saving medical and safety technology, Dräger develops innovative equipment and solutions, that are trusted across the globe. No matter where Dräger products are used: it's always about life. Whether for use in clinical, industrial or mining applications, in firefighting or rescue services, Dräger products protect, support and save lives. We couldn't be prouder about what we do.

    Read more about having a career not just a job at Draeger by copying and pasting the following pathway into your browser:

    Keen to hear more?
    Apply Today and we'll get back to you ASAP
    A Police Check and Working With Children's Check will be required for this position.
    Dräger is an Equal Opportunity Employer.
    We welcome applications from all people regardless of age, gender, ethnicity, cultural background, disability or sexual orientation.
    Only applicants with the right to work in Australia or New Zealand may apply.
    No Agency assistance is required.

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