Customer Service Officers - Adelaide
Only for registered members Adelaide, Australia
1 month ago
* This salary range is an estimation made by beBee
Job summary
We are looking for motivated Customer Service Officers to join our Adelaide based Contact Centre on a short term assignment (3 weeks+) this October.
Responsibilities
- Answering member queries through a dedicated call line
- Following strict identification and compliance processes
- Supporting members with digital banking, including app logins and password resets
- Talking members through step-by-step solutions with patience and care
- Ensuring accurate logging of details and outcomes
About You
- Previous customer service experience (essential)
- Strong communication and people skills with an empathetic approach
- Confidence in guiding others through technology and processes
- A detail-oriented mindset, able to follow prompts and procedures carefully
- A team-first attitude and readiness to learn through structured training
Job description
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