Customer Service Officer - Sydney, Australia - Public Sector People

    Public Sector People
    Public Sector People Sydney, Australia

    1 week ago

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    Description

    1 day ago Be among the first 25 applicants

    Public Sector People are proudly partnered with City of Parramatta Council to recruit for multiple customer service officer on a temporary basis.

    Initial 3 month temp contract w/ potential to extend

    Hourly Rate: $40 p/h + Super

    Key Responsibilities

    • Manage high volume calls, providing exceptional customer service
    • Provide information of organisation services, and resolve customer inquiries to best possible extent
    • Guide customers on navigating organisation website, assist with bookings, and complaints handling

    Essential

    • 2+ years experience in a call centre customer service position
    • Local government experience and/or experience with TRIM or TechOne

    For a confidential discussion, please contact Vinea Pho on or

    To learn more about Public Sector People and our commitment to driving positive change in the public sector, please visit our website:

    Public Sector People is an equal opportunity employer. We embrace diversity and inclusion and are committed to creating a work environment that is supportive and empowering for all. We encourage qualified candidates of all backgrounds to apply.

    Seniority level

    • Seniority level

      Entry level

    Employment type

    • Employment type

      Temporary

    Job function

    • Job function

      General Business, Administrative, and Customer Service

    • Industries

      Architecture and Planning, Government Administration, and Government Relations Services

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