Engagement Manager - North Sydney, Australia - Infosys

Infosys North Sydney, Australia

3 days ago

Full time

Description

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Short Description
Infosys is seeking a Senior Manager-Client Services to lead and grow our business within an existing portfolio in our Financial Services business with a focus on Insurance. You will be responsible for navigating the accounts, developing the account plan and adding value to the client.

We're looking for a self-motivated candidate who is passionate and understands the Digital & Technology landscape/trends. As part of our Insurance and Financial Services business, you will play a key role in building and cultivating relationships and opportunities within an existing portfolio. You will have the opportunity to collaborate with some of the best talent in the industry to create innovative, high-quality solutions to meet our clients' business needs.

Location: Sydney

Main Responsibilities

• Develop and present proactive proposals to the client in line with the account strategy

• Engage the relevant internal Infosys teams and service lines team to develop solutions

• Handle risks and issues related to the accounts, including delivery oversight ensuring there is strong governance in place

• Set and manage client expectations ensuring strong client satisfaction

Skills /Competencies:

• Strong sales/relationship management/account management experience

• Significant experience in IT Services experience including relevant Global Delivery Model experience

• Track record of interacting and building relationships with Head-offs, Executive and CXO level client contacts

• Significant business development and project management experience

• Experience in the Insurance and Financial Services industry will be critical

• Hands-on experience with proposal creation and leading proposal presentations

• Wide variety of IT and business consulting engagement experience

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email or call Alternatively, you can include your preferred method of communication in email and someone will be in touch.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

"All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer."

EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin

Infosys ANZ: Check out why you should join Infosys.

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