Insights Analyst, Everyday Banking - Sydney, Australia - Ubank

Description

About us

At ubank, we want to empower the digital generation to be more successful with money. Think of us more as a daily money companion. One that brings together the ability for customers to see their money in one place, with smart features and real-time insights designed to help them get ahead.
With ubank, our customers can discover what it feels like to save more, see exactly where they're spending and own their own home faster. In short, we want to help them achieve real momentum with money.

Your why

You are a driven data professional with a passion for using insights to drive smarter decision making and an improved customer experience. But you also aren't afraid to roll up your sleeves to do some building.
You are excited by the opportunity to work with cutting-edge technology and want to play a key role in the transformation of analytics and insights delivery for a rapidly-growing, digitally-native business.

This role reports to the Head of Data and Analytics.

How you will spend your time

As a Data Analyst you will:

• Work with business stakeholders to understand and document their data requirements.
• Explore and profile data from transactional sources, client data and external data providers and develop analytics use cases.
• Work collaboratively with our Data Engineers to understand underlying data assets and build business centric and reusable assets to fulfil analytical needs.
• Perform reconciliation activities for all newly developed assets, checking for completeness and integrity against established processes.
• Execute analytics work packages from across a range of business units, from strategic ideation through to data build, execution, and measurement.
• Work with our Data Scientists to support the development of advanced analytic models and assets.
• Work with our BI Developers to support the development of business-facing self-service reporting tools.

What makes you tick

• You enjoy working as part of a collaborative, solutions focused team.
• You have strong attention to detail but can still see the big picture.
• You can prioritize, adapt to change quickly and work well with ambiguity.
• You put your hand up for help when stuck.
• You have knowledge in financial process and systems.
• You are curious, open to learn & thrive in fast passed business that has high growth

What you will bring

• Ability to take requirements from non-technical business stakeholders and translate these into clear analytics work packages.
• Extensive experience using relational databases and analytic tools such as SQL, R or Python to extract meaning from complex data sources.
• Demonstrated ability to develop and deploy robust analytical assets (automated or repeated processes, general purpose view/table structures supporting analytics/insights). I.e., not just the generation of insights from a curated view of data.
• Experience building datasets to support self-service visualisation tools (Power BI).
• Strong skills with Jira & Confluence.
• Appropriate industry experience/qualifications in data analytics/insights.

Essential

• At least 3 years of practical and demonstrable experience in the discovery, exploration and analysis of large and complex data sets, preferably including financial services data
• Practical knowledge of data preparation, transformation and modelling techniques
• Experience working with cloud-based analytics platforms
• Experience working with technical and business stakeholders to develop data requirements
• Ability to simplify the complex and confidently present insights back to the business
• Strong problem-solving skills

Desirable

• Previous work experience with the Databricks platform (highly desirable)
• Exposure to regulatory/operational reporting
• Knowledge of data-driven digital personalisation and A/B testing frameworks
• A good sense of humour

Living our values

• Delight the Customer - We put the customer's best interests at the forefront of everything we do. We believe financial success will follow customer success.
• Agile and Brave - Constantly collaborating in new ways to create something genuinely innovative.
• Value Each Other - We respect everyone's contribution, embracing a common goal and championing individuality.
• Frank and Authentic - A high performing team who say what we mean and mean what we say to create a strong team culture.
• Show Up - We bring our passion, positivity and sense of fun every day to embrace the challenges of changing the banking game.