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  • Claims Settlements Officer - South Australia - Raa

    Raa
    Raa South Australia

    1 week ago

    Default job background
    Description

    Job Title: Claims Officer

    About the Role

    We are seeking an experienced Claims Officer to join our growing team. The successful candidate will be responsible for validating and negotiating settlements of third-party claims.

    Duties and Responsibilities:

    • Validate the validity of third-party claims made against our members
    • Review claim outcomes to establish/challenge liability and determine appropriate settlement strategies
    • Negotiate settlements within authority limits and procedures
    • Identify possible fraudulent matters and consult with Management on recommended actions
    • Process claims payments and associated administration

    Requirements

    To be successful in this role, you will need:

    • Motor or similar claims experience (preferable)
    • Outstanding attention to detail and excellent verbal and written communication skills
    • Strong negotiation skills
    • A positive can-do attitude and team ethos
    • Knowledge of the General Insurance Code of Practice, Australian Privacy Principles, Dispute resolution process and legislative requirements

    About Us

    We are a South Australian organisation, trusted by members for over 120 years. We offer a range of services to our 820,000+ members, including travel, energy, solar and battery, electric vehicle charging, and more. Our goal is to make life better for South Australians.

    Benefits

    We love our people at RAA and believe they should be rewarded for being part of the RAA family. Some of our employee benefits include:

    • Free RAA premium road service
    • Access to our RAA Rewards Program
    • Generous discounts on all RAA products
    • Flexible work arrangements
    • Ongoing Training & Development opportunities and Study Support Program
    • Wellbeing facilities and Corporate Health Insurance Plan

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