Motor Assessor - Brisbane City, Queensland

Only for registered members Brisbane City, Queensland, Australia

1 month ago

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Job Summary

We're looking for a trade-qualified Motor Assessor with hands-on experience in panel beating, spray painting, or mechanical repairs (Cert III or equivalent). You'll use your technical knowledge and strong customer skills to assess vehicle damage, prepare accurate repair quotes,
Negotiate settlements and manage escalations.

Responsibilities

  • Negotiate with repairers to achieve the best repair method cost quality outcomes
  • Assess vehicles on-road desktop using Suncorp's assessing frameworks Manage escalations disputes ensuring timely fair resolutions Conduct reinspection audits quality checks maintain repair standards Support customers through repair write-off settlement processes
  • Negotiate settle claims accurately efficiently
  • Maintain high-quality service delivery maintaining relationships customers liaising stakeholders as needed

    Benefits

    • Hybrid work opportunity after completion of training Competitive benefits including days flexi leave each year Industry leading weeks paid parental leave secondary carers leave Generous discounts insurance products Paid study career breaks on-job learning referral bonus Exclusive offers retailers including Myer David Jones Coles Woolworths

      About Suncorp Group We're proud part Suncorp Group family alongside Australia most trusted diverse names insurance Together share drive make complex simple bring customers peace mind matters most helping evolve innovate ways serve community day That comes kinds exciting opportunities grow own career Whether guiding people life biggest moments providing support times need it most you'll driven forward shared customer obsession supported every step journey At Suncorp believe workforce diverse talented passionate communities live operate feel included valued connected Passion inspiring people creating inclusive culture offering flexible development internal mobility building connected relationships team members customers

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