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  • Guest Service Agent - Perth - Hilton Worldwide, Inc.

    Hilton Worldwide, Inc.
    Hilton Worldwide, Inc. Perth

    3 weeks ago

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    Description

    Job Title: Guest Service Agent (Casual)

    Location: DoubleTree by Hilton, Perth Northbridge 100 James St Perth 6003

    The Role Beyond assisting guests, it's creating an ultimate stay experience at DoubleTree by Hilton Perth Northbridge. Our stylish guest rooms feature modern amenities and picturesque city views, perfect for unwinding by the rooftop swimming pool or staying active at the 24-hour fitness centre.

    We have a grill restaurant, bar, and tapas area where you can indulge in delicious food and cocktails, ensuring a memorable stay with seamless relaxation and convenience.

    We're a team that values personal growth and development. Whether you're starting your hospitality career or looking to take the next step, we offer coaching, training, and opportunities to develop professionally and personally.

    We have a range of benefits including:

    • A smart uniform provided and laundered
    • Complimentary fresh and healthy meals when on-duty
    • An opportunity to grow your career with potential roles as Team Leader or Supervisor
    • Personal Development programs to support your career progression

    In addition to these benefits, we also offer:

    • Discounted hotel nights from $70 per night around the world through our Team Member Travel Program
    • 25% off Food and Beverages in individual outlets
    • Discounted Bupa health cover
    • Modern and inclusive team member areas
    • Recognition and rewards throughout the year

    About You: We're looking for someone with a proven track record in a comparable position who is available to work flexible weekends and overnight shifts. You'll need to have full Australian working rights and reside in the Perth Metropolitan Area. A confident and bubbly personality, with strong English communication skills and a passion for providing exceptional customer service are essential.

    Key Responsibilities: As a Guest Service Agent, you'll be responsible for crafting memorable moments for our guests through excellent customer service, auditing and database management, and ensuring the safety and security of our guests.

    What Makes Us Special: At Hilton Hospitality, Integrity, Leadership, Teamwork, Ownership, and Now (HILTON) is more than just a value statement - it's who we are and what we stand for.


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